-
November 2023 by Rhonda B.
I am concerned about cleanliness. Today the club is out of paper towels. This means no one can sanitize equipment after use. Also, there are no hand-sanitizer stations. These were removed a few months back with no explanation. Both of these are simple solution, yet are lacking. I asked if sanitizer or paper towels can be purchase, but they had no response. Nice facility and great equipment, but very dirty. Management should address this. Solutions are low cost and will make members feel safe to workou.
-
November 2023 by Smokey Jonas
Use the gym to workout and been cigarette free since I started going back to the gym full time works on my stress
-
September 2023 by Toe B.
This summer, Planet fitness removed all its hand sanitizing stations at the Mashpee location. Covid is on the rise again, and the gym does little to protect its patrons and membership. Half the users do not wipe down gym equipment and it is not monitored or encouraged by staff. Planet Fitness refuses to give its clients the option to self sanitize using simple and effective hand sanitizing stations to avoid contracting covid or other highly transmittable virus and bacterial infections. As Covid rises again this fall and if Planet Fitness refuses to provide basic sanitizing stations to prevent transmission they will see a massive drop in revenue from members going elsewhere. This was a cheap and dangerous move by Planet Fitness as a cost saving attempt. If we don't see a change soon we will find a gym that cares about its membership heath and well being. Put back the hand sanitizing stations or lose membership . Be Better Planet Fitness , not cheap , reckless and shortsighted.
-
May 2023 by Tom K.
This place is the worst. Be warned, they pull the classic "you have to cancel in person" trick when I called to cancel. And it can't be your nearest location has to be that one. Manager was a complete jerk on the phone.
-
May 2023 by Brandon Turner-Idoria
I personally use Planet Fitness exclusively on "Cape Cod",MA the "508".They have locations in : South Yarmouth, Hyannis and Mashpee, Ma.All are very conveniently located for public transportation and all have plenty of parking for normal transportation.However after using all (3) locations the Mashpee, Ma is the best I have found in: presentation, staff, COVID precautions cleanliness and the availability of new kinds of equipment.The staff was very cordial and made me feel happy about my "Black Card" privileges and overall membership!While all of the (3) locations are pristine , and we are talking microscopic degrees of separation, the Mashpee, Ma location has my award for best "On the Cape"!Bravo Mashpee "Planet Fitness"!????
-
May 2023 by Adam Vose
Canceled a year ago and every 3 or 4 months they attempt to charge my account thieves
-
March 2023 by Jo Go
It is a brand new gym, but it has a VERY SMALL space for benches and free weights that makes me feel claustrophobic being so close to other members, really uncomfortable for a woman. Good luck finding a bench when it is rush hour, Ive tried so many times that now I'm looking for a new place. Most of the gym area is occupied with cardio machines and just one leg press. No landmine and very few cable machines that are always being used unless you go in the middle of the day. If you go with a workout plan in mind, be prepared to toss it out of the window bc if you go there after 4 pm, that place is completely packed.
-
December 2022 by Angela M
This is my favorite Planet fitness on the cape. Very clean, extra large stretching and ab area. And the staff is super friendly!
-
December 2022 by Kevin Heckley
The Treadmills are those crumby ones that don’t let you type ur speed in. You need to be running while changing the speed it’s not safe or nice
-
November 2022 by N Fornaro
I've been to a lot of gyms ?️♂️. Too many to count. I've been pleasantly surprised by PF. Lots of varied machines, all maintained,working and clean. An app with lots of features. Clean spacious locker room ,with copius hot water. Tvs wifi, good hours. All for ten bucks.
-
October 2022 by Alex Sutton
I went to the front desk because some guy was harassing me. The employee, Chris said well maybe you shouldn't dress like that and he laughed at me! Does not feel like a safe place for women. Stay away!
-
September 2022 by Barbara O'Loughlin
I called this club 2 days ago Sept 22, 2022 to find out their rates and was told it would only cost $1 to join with a classic membership of $10 a month. That price was great compared to other gyms in the area. (I live in Sandwich). When I drove to check it out and join, I was told that the rates to join were $49 not $1 for a Classic membership and the price had just changed that day. I asked them to honor what they had told me on the phone. They claimed they could not and wouldn't put me in touch with their manager who wasn't available until Saturday. Needless to say, I decided not to join. I felt like I was lied to. What type of place changes their rates before the end of the month? And if someone had made a mistake, they should at least admit it. Made me really question the integrity of the place.
-
September 2022 by Lindsay Myers
I went to the front desk because some guy was harassing me. The employee, Chris said well maybe you shouldn't dress like that and he laughed at me! Does not feel like a safe place for women. Stay away!
-
September 2022 by Michael Holland
Nice gym, clean, friendly staff.
-
August 2022 by Casey Dyan Ferreira
Love it .. new equipment, clean and friendly staff
