Pottery Barn offers expertly crafted home furnishings and decor. A multi-channel retailer with a vibrant ecommerce site, inspiring catalogs, and brick-and-mortar stores worldwide, they got their start in 1949 in Chelsea, New York. Customers praise the knowledgeable and helpful staff, who assist with orders and accommodate special needs, creating a pleasant shopping experience. While some find the brand overpriced, the store's beautiful, spacious layout and cozy, staged setups for bedrooms and living rooms make it a go-to destination for upgrading one's interior.
The staff here are very helpful and knowledgeable. The store looks absolutely amazing with full accessories. Although they're getting ready for Christmas
July 2025
I had a wonderful experience with Gregory, at the mashpee store , over the phone !! he helped me get through my ordering that I messed up so bad , he’s an asset to the Pottery Barm company !!! Kind , Patience and knowledgeable!!!
Thank you , Joan Durante
March 2025
I've shopped here in years past, a good brand, but overrated. And definitely overpriced. Nice merchandise, but you are paying for the name.
