-
December 2024 by Lori Zukauskas
In the past, I have not had great experiences at the Mashpee Talbots store. It being Christmas season, I decided to give them a chance and order something online for store pick up. Although I had not received confirmation that I could pick up my order, I was in the area and it was the only time I could be in the area so I stopped in to see if I could get it. The store could not find any record of my order as it had not been processed. I asked for them to cancel it and they said that it wasn’t on my credit card yet so I didn’t have to worry about that. I would be charged when the order was completed. When I got home, I checked my online banking and I was indeed charged for the order. I also asked about picking out the items myself and asked where they might be and the manager gesture off a directions saying over there somewhere, I’m not exactly sure. When I got home, I checked my online banking and I was indeed charged for the order. I called the store and was told I needed to talk to Talbots directly about canceling the order. I called Talbots and was on hold for 20 minutes and spoke to a gentleman who said he’d be right back with me. After an additional 10 minutes on hold, he came back on the line and said can you hear me? I said yes and he hung up. So I decided I would try online chat to cancel my order and I was told that I could not based on the status of my order and was told to call the store. I explained that the store said that I had to speak to Talbots directly. The order is still on my credit card and after this wonderful experience, I will not be shopping at Talbots ever again.
-
July 2024 by Linda Ellsworth
Sam at the Mashpee store always takes her time to help me with the items in the store,She always looks up items and finds it in the store or online.She is a number One.Sam is A+ for Talbots
-
May 2024 by Janet Libby
Went to this Talbots today after quite awhile living in SC and had a very nice experience. The salesgirl, Sam was such a pleasure in helping me. Salespeople should all be a nice as her. I’ll surely be back. ???
-
May 2024 by Barbara Kennedy
Wonderful staff so willing to help you
-
February 2024 by Julie
Just walked away from $300-$400 in purchases to avoid "Deidra" getting one ounce of credit for the sale. She was rude beyond belief. First - I had to ask for assistance, not something I would expect at Talbots since I was one of two customers. Then, when I came out of the dressing room (in Talbots clothes) to see if she was able to find something I had asked her for, she lectured me with " Sometimes you just have to give us a chance." Even the cashier was appalled. I left my would be purchases behind and will not be back to Talbots at Mashpee Commons... which is a shame because Talbots is pretty much all I wear. :(Update, just bought what I needed at Talbots Cape Cod Mall - and what a delight the women there were!! Highly recommend the Mall's Talbots!!! :)
-
July 2023 by Ellen Slaney
Quality materials, excellent staff
-
September 2022 by lori Gagnon
Great sale! Sales people were very friendly.
-
March 2022 by Deb G.
Always classic styles to be found at this iconic store. Good quality and a go to retailer for gift giving .
-
November 2018 by Alana Moore
Talbot is a high level women's clothing store...excellent products depending on what your needs are. They do have frequent sales but as rule their goods are not inexpensive. ..their sales staff is friendly and helpful. ..
-
November 2018 by Rene Adam
Great sales and service
-
January 2018 by Jillian Igoe
Absolutely love it! My teachers are ALWAYS complimenting my outfits. I wouldn't want to buy my slacks from anywhere else. My friends think it's silly, but Talbots makes up 85% of my high school senior year wardrobe. I recently purchased a shirt that says Paris on it. I can't wait to wear it to France when I visit! Thanks to Talbots, I most certainly won't forget where I'll be when in the city of lovers.
-
October 2017 by Ron Gagne
Great location
-
December 2016 by r gagne
Great location
