Advance Auto Parts at 86 Powder Mill Rd in Maynard offers automotive aftermarket products, including leading brands like FRAM, Carquest, and DieHard batteries. The store provides many free services, such as battery testing, wiper and battery installation with purchase, engine code scanning, and battery and oil recycling. Customer reviews consistently highlight extremely helpful, kind, and calm staff who provide thoughtful and competent service. Experiences include staff thoroughly researching the correct parts, performing prompt installations—even in difficult conditions like pouring rain or with challenging vehicle access—and completing jobs efficiently, often within 15 to 20 minutes. Staff are noted for going above and beyond, such as lending a battery after hours to assist a customer and performing honest diagnostics that save customers money rather than simply making a sale. The service is described as perfect, terrific, and great, with customers appreciating the helpful, friendly, and positive interactions. The location is well-stocked, even for older vehicles, and the free installations and testing, combined with knowledgeable and honest service, leave customers very pleased and likely to return.
Jessica went above and beyond to help me out. She is knowledgeable, informative, friendly, and helpful beyond belief. Thank you, Jessica and Tom! And Jeff for delivering a part! You have a grateful lifelong customer!
February 2024
First time customer. Had my battery replaced by Jess. Solid knowledge,incredible customer service. A rock star.
February 2024
Needed a fresh battery, the gentleman there was very calm and helpful. The new battery was installed and tested, and i was back on the streets in maybe 20 mins. Basically, it's a perfect experience.
