CVS, a well-known pharmacy chain, has received a mix of reviews from its customers. While some have had a generally good experience, with praise for the friendly and helpful pharmacy staff, others have expressed frustration with the company's corporate policies and the difficulty in reaching someone at the store. The pharmacy employees are often described as great, working diligently with the resources they have. However, the overall experience can be "miserable" due to the fault of the corporate CVS organization. Some customers have recommended visiting the nearby Walgreens instead. Customers have noted that it can be challenging to reach someone at the pharmacy when calling the store, which seems to be a common issue across CVS and Walgreens locations. Despite this, one customer had a very positive experience, praising the pharmacist, Jill, for her exceptional customer service and the efforts of another employee, Kevin, to ensure a timely prescription fill. The store's hours, particularly the pharmacy's closing time, can be unclear, with the information not readily available online or in-store. Additionally, the pharmacy's policy of not allowing customers to pay for additional items from the store at the prescription checkout has been a point of contention for some. Overall, the reviews suggest a varied customer experience at this CVS location, with both positive and negative aspects. The pharmacy staff's dedication and the convenience of the store's offerings are appreciated, but the corporate policies and accessibility issues seem to be areas that could use improvement.
They improved the pharmacy, now you don't have to wait on a long line.
March 2026
I use the mobile app. Pharmacy calls me back within minutes of requesting a callback. Self checkout is painless. When there is a line I wait patiently. Stuff on sale is sometimes a good price. The staff are always friendly.
January 2026
Everyone here really is so kind! I unfortunately did not get any names but the people working 1/26/26 around 5pm were so helpful. Shoutout Maynard CVS pharmacy! I recommend them 100%! Period
