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December 2023 by Ryan S.
Five. Stars if you're blind, I would not recommend U-Haul by any stretch of the imagination they are stealing credit card information by telling you your card is being declined when it is not because they want to double charge you and take your credit card information run away from this business oddly enough, he stores his U-Haul trucks at the most expensive gas station in Massachusetts BP powder Mill Road419 a gallon buddy really bull crap. Somebody should shut these guys down.
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November 2022 by joe hoeboe
nice people, helpful
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August 2022 by Sandy Gabin
Great customer service!
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December 2021 by James Rosencrans
I had a great experience at Maynard Motors with a UHAUL rental of a 9' van which was clean and well maintained. The people there were helpful and responsive, even though its not their prime business. The ONE weakness is U-Haul's online automation of smartphone check-in and check-out by smart phone. But Maynard Motor's people got me around it and made up for it. Their people are trustworthy. While I DID NOT get a hard copy receipt upon drop-off, I was told that I would get an email followup overnight, which is EXACTLY what happened and aligned within 15 cents. At drop-off, I ran into the person who rented me the vehicle. He asked how everything went. Also, in waiting, I got a good sense that they also run a really good garage with happy customers. I heard them deal honestly. I like these people and I hope your experience is as good as mine. They get 5 stars as their people got me around UHAUL's own online automation.
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September 2021 by Matthew Claussen
Good truck
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June 2020 by holly blomster
Can only use mobile app to pick up (totally understandable) but app is not working and nobody can help us. Wasted an hour and half and still can't get rental.
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April 2020 by Mark Feeley
Easy pick up and drop off with mobile app. Very pleased.
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February 2020 by Brett MacDonald
Well run store with easy pickup and drop off. However our rental reeked of cigarette smoke to the point we had to wash our clothes when we got home. Otherwise car was very clean and the experience was good.
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February 2019 by TFabienne Jeune
Steve Jones is a nice guy he made sure to handle all my questions and helped me get my truck on the road... this is one of the best places I have gone to rent a Uhaul GREAT CUST SERVICE I WUD RECOMMEND THIS BUSINESS 2 FRIENDS N FAMILYYY
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January 2018 by Dana Kagno
Nice staff, they helped me very quickly.
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May 2013 by Kleem C.
Extremely friendly and helpful - unlike any previous uhaul experience. They didnt even push the upsell of insurance or other add-ons. I would definitely rent here again!
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April 2013 by Hadrien Dykiel
Very friendly and accommodating, Highly recommended.