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May 2024 by Tabetha Douglas
Watched the postmaster come out and be incredibly rude to a family about not having a passport appointment and he scolded them in front of the kids and the entire line - he should be reprimanded for his behavior - if that is the face of Medfield go to any other post office - I am a resident and try to avoid at all costs - management needs to be evaluated!!! Made everyone uncomfortable and everyone was ok waiting - unnecessary!!!!
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March 2024 by Justin Kwiatkowski
Good reliable service
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August 2022 by Nancy Murray
Always friendly, always very helpful
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August 2022 by Karen Shaffer
Nice crew, genuinely helpful
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February 2022 by C C
Counter clerks are nice. But they don't know how to put mail in a PO Box, at all. They constantly overfill them so the key doesn't work because the lock is jammed from the inside. Then once you finally wrestle it open, you'll be lucky if they didn't break your lock, like they did to ours. They also have terrible customer service scheduling. They have a line out the door, and one person at the counter. I had to drop off two prepaid packages and buy a roll of stamps, and then just as it was my turn, they called up someone behind me in line who didn't have their package ready, to go in front of me. Makes sense.
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February 2022 by Doug
Not sure why this place gets so many negative reviews. Every time I go the people are nice and knowledgeable.
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January 2022 by Christina Croteau
Counter clerks are nice. But they don't know how to put mail in a PO Box, at all. They constantly overfill them so the key doesn't work because the lock is jammed from the inside. Then once you finally wrestle it open, you'll be lucky if they didn't break your lock, like they did to ours. They also have terrible customer service scheduling. They have a line out the door, and one person at the counter. I had to drop off two prepaid packages and buy a roll of stamps, and then just as it was my turn, they called up someone behind me in line who didn't have their package ready, to go in front of me. Makes sense.
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September 2021 by Mark Alcarez
Mean employees. Loads of attitude when trying to get simple transactions done. No reason for being a j****
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July 2021 by maria underhill
Bureaucratic and unhelpful. Better to go somewhere else.
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May 2021 by Doug M
Not sure why this place gets so many negative reviews. Every time I go the people are nice and knowledgeable.
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January 2021 by Christina Castagna
Counter clerks are nice. But they don't know how to put mail in a PO Box, at all. They constantly overfill them so the key doesn't work because the lock is jammed from the inside. Then once you finally wrestle it open, you'll be lucky if they don't overfill so much they break your lock altogether, like they did to mine. Now our company mail is just in an open PO Box for anyone who walks by to see until they either fix it or replace it.....
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June 2020 by Dan
I love this post office. people are nice, caring, and friendly.
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April 2020 by Suzanne Blake
I recently went to the Medfield P.O. after having a rude and irritable postal worker be very dismissive to me about a year ago. I was pleasantly surprised to have a polite, efficient and pleasant woman help me out. Maybe things are moving towards better service!
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February 2020 by Maryellen Frawley
Unhelpful and bureaucratic
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February 2020 by Lena S.
Not helpful and doesn't know their stuff. Couldn't answer questions about shipping and wasn't friendly at all.
