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March 2024 by Justin Kwiatkowski
Good reliable service
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August 2022 by Nancy Murray
Always friendly, always very helpful
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August 2022 by Karen Shaffer
Nice crew, genuinely helpful
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January 2022 by Christina Croteau
Counter clerks are nice. But they don't know how to put mail in a PO Box, at all. They constantly overfill them so the key doesn't work because the lock is jammed from the inside. Then once you finally wrestle it open, you'll be lucky if they didn't break your lock, like they did to ours. They also have terrible customer service scheduling. They have a line out the door, and one person at the counter. I had to drop off two prepaid packages and buy a roll of stamps, and then just as it was my turn, they called up someone behind me in line who didn't have their package ready, to go in front of me. Makes sense.
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September 2021 by Mark Alcarez
Mean employees. Loads of attitude when trying to get simple transactions done. No reason for being a j****
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July 2021 by maria underhill
Bureaucratic and unhelpful. Better to go somewhere else.
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May 2021 by Doug M
Not sure why this place gets so many negative reviews. Every time I go the people are nice and knowledgeable.
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January 2021 by Christina Castagna
Counter clerks are nice. But they don't know how to put mail in a PO Box, at all. They constantly overfill them so the key doesn't work because the lock is jammed from the inside. Then once you finally wrestle it open, you'll be lucky if they don't overfill so much they break your lock altogether, like they did to mine. Now our company mail is just in an open PO Box for anyone who walks by to see until they either fix it or replace it.....
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June 2020 by Dan
I love this post office. people are nice, caring, and friendly.
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April 2020 by Suzanne Blake
I recently went to the Medfield P.O. after having a rude and irritable postal worker be very dismissive to me about a year ago. I was pleasantly surprised to have a polite, efficient and pleasant woman help me out. Maybe things are moving towards better service!
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February 2020 by Lena S.
Not helpful and doesn't know their stuff. Couldn't answer questions about shipping and wasn't friendly at all.
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July 2019 by Maryellen Frawley Branson
Unhelpful and bureaucratic
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January 2019 by Yee T.
I went into this office for renewing my kids passports and I was forced to do do expedited request even though I did not need to. I knew how the procedure is and explained that it's not required and all we need is to send the renewal form and the "about to" expired passports. This Chinese guy (the only postman who was certified for passports service) was not willing to process for me if I didn't expedite it... He was extremely rude. He indicated that he would not care if other location would process it but not at his location. So I went to Waltham location and had it done within 15 minute. I happened to go to the Boston Passports (head quarter) location a year later for my passport for business trip and brought up this incident to them. They indicated whoever worked there in Medfield need to retake the training again. I would suggest to go to Needham, Dedham or Waltham location if it's not too far for you. The people there are a lot nicer and experienced. This one star is for the cleanliness of the location. As far as the passport service sadly to say this Chinese man deserved nothing.
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December 2018 by Steven Harkey
They no longer allow walk-ins for Passports and the two people who were on duty were extremely unhelpful. I'd suggest going to Foxboro or Norwood if you need your Passport done and using a different nearby post office to ship packages/buy stamps. Molasses in winter would give these folks a run for their money.
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August 2018 by liah121
What kind of post office doesn't carry stamps and envelopes? How are you even a post office!?!
