Advance Auto Parts at 710 Fellsway in Medford provides a range of automotive products and services. The store offers popular brands such as FRAM, Carquest, and DieHard®, along with free store services like battery testing, battery and wiper installations with purchase, engine code scanning, and starter and alternator testing. Customers can also take advantage of free battery and oil recycling. The store aims to provide quick and convenient service, often offering same-day options. Customers frequently praise the staff for their patience, helpfulness, and attentive service. Many mention how staff members go above and beyond, helping find the right parts, calling other stores for availability, and even making repairs or installations on short notice. The employees are described as friendly, caring, and willing to make a stressful situation easier, such as replacing a dead battery before a trip or assisting with car issues on the spot. The loyalty program, Speed Perks, offers discounts on store items and gas at Shell stations, adding value for regular customers. Overall, the store is recognized for its excellent customer service, knowledgeable staff, and commitment to making automotive needs convenient and stress-free.
The staff is very friendly and the prices are slightly higher than the suburbs. Just got some help with my car and they wanted to help first instead of be pushy five stars
October 2025
Alvin is THE PERSON you will need. Absolutely caring and helpful. Definitely will reach out in the future if issues occur
September 2025
The sales reps were very nice helping me to find what I needed.
