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February 2024 by CARMACI CLEANING SERVICES INC
Great ?
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February 2024 by Maria Clara D.
great location and space , but terrible in service and management! Went their 2 times to change a battery for a truck , first time said they would change them it count not , second time day time early they did not have employees with capacity to do the work ! Went to the one in Somerville great service ! Medford terrible service !
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December 2023 by Deanne Adams
The sales associate was very, very helpful.Thank you!
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December 2023 by Bruno Felipe Justiniano
very good service
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November 2023 by Oto Matic
Very friendly and knowledgeable crew.
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November 2023 by v
I normally don't leave reviews but I went with my brother to charge his moped battery around 6:30p on 10/31/23 that he bought from this autozone in Medford back in May 2023. As soon as we walked in, the worker Warner looked at him and said, we don't just give you a new one. we explained he was not here to exchange the battery but to charge it as it kept on dying. Warner then said to give him the phone number to look up the purchase, but my brother's phone number wasn't showing up on their system. My brother does have the receipt of purchase in his email though and this wasn't the first time he came to that branch to buy and charge batteries.Warner then went to the back and came with a new battery and said "this is the last time, I will give you a battery and you do not come back" as if we came in for free things. This was very disrespectful and insulting. My brother came to charge his moped battery, not to steal or get free battery. Everything he has, he paid for and have never expected handouts. We explained to Warner we will gladly pay for a new battery. After some back and forth of us trying to explain to Warner how appalled we were of his statement and we will pay for the new one, and he kept on insisting that we should not come back after he gifts us this "last battery." He then said "then fine you don't want to that's okay" and he left us at the register and proceeded to help someone else in another section.Another worker Billy witnessed the interaction and came to assist us. Billy was quite helpful and helped me to register my phone number and email with the branch and we bought the battery at 6:49pm on 10/31/23. For Billy, I would give 5 stars, but the entire interaction with Warner left me feeling embarrassed and appalled.
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November 2023 by Adriano Batti
Very nice staff, helpful with a free diagnostic of the car. The dealership was going to charge me $100 for a diagnostic and AutoZone performed in 5 minutes for no charge. Highly recommend!
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October 2023 by Fabio Wh
The worst auto zone store I've been to. The employee who helped me is rude.
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September 2023 by Jerry Lovince
Jarret L. was so helpful in helping me find brake fluid for my truck. Highly appreciated Jarret L.
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September 2023 by Bryan H.
Your run of the mill autozone - 4 stars due to sometimes the people working there feel like they want to just be on their phone rather than helping out customers - otherwise they usually have everything that you need so can't complain.
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August 2023 by Charles DeLisle
Quick and easy battery replacement. Prince was exceptional. He tested the battery and replaced it within a few minutes. Would highly recommend!
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August 2023 by Mike Laskowski
I understand why this store has such high reviews. The customer service here is impeccable. I called 3 other car stores around the area to help me replace my dead battery. They either couldn’t do it for me, or said I would have to wait an hour. I called the Medford Autozone and before I even got to the store, Pat (a sales manager there) was extremely informative and helpful on the phone. When I got there, Pat again took the time on the computer to show me all the battery options, his recommendations, and assured me he could help me get everything taken care of. After I bought the battery, he went outside and helped me switch the battery out with my new one (complimentary). We tested everything and I was good to go in under 15 minutes. I will continue to do business with Autozone, and this store specifically. Thanks again, Pat!
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August 2023 by Stephen Atherton
Great experience at Autozone on mystic in Medford. Price took care of me and made getting a new battery an easy experience.
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July 2023 by HanX Fingers
Prince P is the best!Autozone are lucky to have him!
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July 2023 by Briana Hamilton
Came here for new wipers and Adbul exceeded our customer service expectations. He kindly approached us because we were confused as to what we needed. He was very helpful and knowledgeable, and overall went way above and beyond. We will definitely be coming back any time we need anything else!