BJ's Wholesale Club in Medford receives frequent praise for its great customer service and selection. Multiple reviews highlight specific employees who provide well-informed, kind, and helpful assistance, resolving issues and creating a pleasant shopping experience. Customers report that this excellent service is a primary reason they choose to shop there and keeps them coming back to this particular store. The store offers great gas prices and items customers like, especially with coupons. Some note that certain discontinued products have been replaced with a store brand that is not as good. The business offers designated shopping hours for members age 60+ and for First Responders. Overall, the store is described as having a high level of customer service that fosters strong loyalty.
ðŸŒðŸ˜‹ðŸ¥¤ðŸ¥° God bless yall and thank you for being strong 💪 💓
December 2025
Can’t beat the prices, but they don’t sell liquors like the other locations.
November 2025
The evening staff are more friendlier and nicer than the morning staff. Morning staff tend to be more crabby and when you ask a question they are not really helpful.
Otherwise everything else about the store like cleanliness, various options are great.