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January 2024 by Lawrence Ferrara
Associates were professional and attentive. The front desk person tried to make my wait comfortable and my scheduled maintenance was faster than expected.
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January 2024 by Alana Shore
A great dealership, they literally serve ice cream and coffee for free!!! My daughter loves it, the cars look so cool and you can even sit and test them out! ? Nice vibe to the place, friendly staff, awesome cool new latest tech-y cars. Will come again :)
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January 2024 by Charles Sullivan
I just picked up a 2024 Golf that I ordered before Thanksgiving. Malachy Beare and his colleagues were friendly, professional, and accommodating. The facility in Medford still seems brand new. I only buy a new car every twenty years or so, but I was impressed by how easy they made it.
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January 2024 by elisabeth schaefer
The Service Department at Colonial Volkswagen quickly identified the reason warning lights went on in my car. Mice were nesting in my engine and eating through wires that turned on warning lights. They cleaned out the nest and replaced the wires. They sprayed the area with mice deterrent.They also told me how to deter mice from nesting- - spray Mighty Mint in the area of the engine - not on the engine. Mice don’t like the smell of mint.
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January 2024 by Alicia Hickey
Colonial Volkswagen (both Medford and Westboro) have been incredible from my initial inquiry , sales, financing and pick up. I recently had a servicing request at Medford and the communication with Frank & Bill was exceptional. Highly recommend.
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January 2024 by robin smith
Josh was a very easy salesperson to work with. There was absolutely NO PRESSURE. He let us lead the way and stepped up when we were ready to buy. There were some snags out of his control and he supported us throughout the process.
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January 2024 by Christie Sullivan
I worked with Josh at Colonial Volkswagen in Medford. Josh was helpful, patient, knowledgeable, and friendly. I am so grateful to have worked with such a great dealership in all! It was a fantastic experience, and I would definitely recommend friends/family to check out Colonial Volkswagen! Thank you!
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January 2024 by Kathy Jones
Steve was great and helped me get into a car quickly. Went the extra mile going over everything and taking care of extra details for me.
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November 2023 by cristina tiussi
Nasser and his manager were fantastic to work with! They were very reasonable and made car shopping a pleasant experience. They were able to work with our trade-in and our budget, overall a great experience!
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November 2023 by Tyler J.
Had a great experience with the service center. Everyone else seemed to have 2020 and up models but they took good care of my older Jetta. Oil change and Multi-Point inspection was done in just under 30 mins. I was a little embarrassed because my car was a tad bit dirty and they actually detailed it for free! It's the small things never once felt pressured and their waiting area is nice.
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November 2023 by Renee Lloyd
Just bought a used Subaru from this dealer. Very impressed with our sales agent Josh Jeffries. Josh answered all questions, was completely responsive (even on Sunday) and delivered on everything he promised. I went to many Subaru dealerships to find the right car, none of the sales agents were as outstanding as Josh and this dealership. If I were a Volkswagen person this dealership and Josh Jeffries would be my first choice!
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November 2023 by S Wall
Amazing buying experience. There’s an open item with my car racks. I was told I had to buy them because they came installed. Infact, they came in the back seat NOT installed. They don’t appear to be the correct model for my car. If they were not installed, I feel an adjustment should’ve been made since I didn’t want them. Instead, I was told I’d have to choose another car. Otherwise, everyone was friendly and helpful. Welcomed me as soon as I arrived. Offered water. Was very reassuring and polite! I went to another dealership on the Northshore first and it was an opposite experience. I’m happy that I ended up at Colonial. Best buying experience to date. Whole staff is friendly. Dealership is very clean. They even loaned me a big bow to surprise my young child. I’d recommended.
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November 2023 by Tyler Otfinoski
Awesome experience with Colonial. Customer service was top notch. I waited for my car and the waiting area was comfortable and Wifi was strong. The communication was great throughout the process. Could not have been any happier with my experience, and that is not the norm these days. Would recommend 100%
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October 2023 by Casey Hayward
I’ve worked with Colonial on the sales and service side and I’d say both are excellent. Sales was easy with a no pressure vibe and service prices are reasonable. The service agents are friendly and make you feel heard. Overall this is the best dealer experience I’ve had.
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October 2023 by andrew none
I feel obligated To leave a good review. No pressure from the test drive to the quote to finance.They gave me a fair price for trade in so much that I felt that I didn’t need to negotiate. I live an hour away and I chose this dealership over mine because how nice they were during an emergency tire plug.I feel that I can trust them, they are a business they need to make money, but I think they are fair and reasonable and that’s all I can ask for when buying a car.I will return again as a customer until I have a reason not to.