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March 2024 by Kathleen Fitzgerald
Worth it for help with any of your tax questions when you want to deal with a human being who understands what you need and not a computer.
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April 2023 by Nicholas Lindahl
Arrived 15 minutes early for my 4 pm appointment. At 4 I was told it should be another 10-15 minutes. At around 4:30, another guy comes in without an appointment, so they start helping him immediately. I walked out at 4:40 and they didn't seem to care.
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April 2023 by MR R
Extremely rude and unhelpful. Don't bother trying to use the online software or the "professionals" here, they will just lead you on a wild goose chase, pile on service fees, and leave you empty handed.
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April 2023 by Marypat Ball
I dropped off my taxes and have not heard a word from this office. Unacceptable
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March 2023 by Esther Arbona-Haddad
Profesional and friendly the best combination at all
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May 2022 by Neil Cardwell
Went in for 1 on 1 with Pat. She arrived 20 min late and her first words were "You look like you're in a bad mood." She clicked through the software and I immediately realized this was no different than if I had filed online myself. I asked clarifying questions and her answer to each was "I don't know." At the end, I asked what my refund was and she said "I don't know, I already closed out." I later discovered she had erroneously added taxable HSA distributions to my return (should have been 0) which reduced my refund by $1200. I called back and she refused to help. I was later able to connect with Jill, who immediately saw the issue and resolved within 30 minutes (thank you, Jill).
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May 2022 by tonya rabouin
Anthony DaSilva is great! He was able to prepare my return in less than an hour!
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March 2022 by Tianna Lewis
This is my place of employment everyone here works to make the client happy and to go all.out for my job
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March 2022 by Robert Schena
Jill does a great job on my taxes.She's nice and friendly and explains my tax situation to me in simple terms so that I understand it.I had a 3pm appointment and she took me as soon as I walked in at 3pm.She makes getting my taxes done so easy.I'll be back next year.
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March 2022 by Cheryl Roberts
Jill was great! Competent & Funny! Pleasant experience.
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January 2022 by Carol
My tax preparer was excellent. She explained everything to me, answered all my questions. She was also very kind and pleasant to talk to. She did not make me feel bad about not being all knowing about taxes. I will be looking foward to Jill doing my taxes.next year.
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April 2021 by john wynot
Everything was easy I never have an issue and great customer service.
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April 2021 by Anthony Lazzaro
Worst experience ever, the service given was completely substandard. I also feel the messed up with my taxes, go somewhere else!
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April 2021 by rosa maldonado
my tax preparer was very helpful and has a lightening character shes a great person
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March 2021 by Sarah Silva
Jill Nelsen was very Helpful, friendly and knowledgeable when helping me file my 2020 income taxes. I will definitely go back to see her next year.