JRA Cycles is Greater Boston's premier bicycle shop, specializing in a wide range of brands. The shop is dedicated to providing the highest level of service and knowledge for riders of all levels, promoting a fun, inclusive, and sustainable community. Customers consistently praise the exceptional service. The staff is described as very nice, obviously very talented, thoughtful, supportive, polite, capable, and prompt. Their professionalism and expertise are considered unmatched. Many note the shop's great scheduling policies and prompt turnaround time, often exceeding expectations. The workmanship is fantastic, with bikes feeling like new and riding perfectly after a tune-up, which customers say is worth every penny. While some drive extra distance or through traffic to visit, they find the service well worth it. The team is known for being very reasonable and providing helpful, honest advice to find the best product for each need. Customers highly recommend JRA Cycles as a shop they fully trust.
