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February 2024 by James Allen
I have been going here for 5 years and have always been treated with respect and professionalism. I would recommend Mallett to anyone looking for convenience and quality work.
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January 2024 by Graham Cranston
Ordered tires online Monday to be installed here on Friday, as they are listed as an installer. On Wednesday I hadn't got installation confirmation, so I called myself to confirm. Everything set for Friday AM to install. Thursday I see on the tracking that the shipment was refused. So I called back to ask what happened. I was told they don't do that anymore. I asked why was I able to call the day before and make the appoinment, and they hung up on me.Edit after owners response: well your business is listed as an installer on simple tires website, and someone on your staff confirmed, by phone, on Wednesday, that your could install my tires Friday morning, and take delivery. And simple tire called you also on Wednesday about payment through their platform, and instead we arranged for me to pay you directly. So it's a bit odd that you've somehow never heard of this. And finally, when I called today to try and work with you to fix it, you hung up on me.
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December 2023 by Barbara Hunter
My experience at Mallett automotive was successful and usually is. Thank you
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November 2023 by Billy Lazzaro
Love working with the team at Mallett. I know I will get great work done at a reasonable price, and that everyone has my best interest in mind.Quick example: Brought my car in for an oil change and the low tire pressure light was on. Didn't mention it to anyone, but they filled my tires up for me no charge. It's a small thing but really shows the attention to detail and care of the team!
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April 2023 by Baruch Harris
Competent, honest, reasonably priced, available! Super helpful. I needed a tire patch on short notice and they were great.
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November 2022 by Chip Carey
Super people to do business with. Expert knowledge from years of experience. They communicated well and charged a fair price. On top of that they found my van’s problem and fixed it.
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July 2022 by Bo Bicknell
Sweetest, most capable, helpful, and professional folks around! We rolled in with brake problems super early and they helped us get on the road quickly and effectively. We love these guys and will keep going back to them!! Thank you!!
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June 2022 by Laura Knapik
Highly recommend. We were in Boston for the night and woke up with a flat due to a nail in our tire. We drove there on a spare, they very quickly fixed the tire and got us back on the road. Thank you!
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February 2022 by Barry Kesselman
Engine was skipping. Scanner showed one coil was the issue. Problem was the mechanic insisted all four coils had to be replace because there was a slight leak of oil on the 3 coils that were/are performing just fine. The estimate he gave me was around $1100 having added several unnecessary items to the bill. I asked him to simply wipe off the tiny bit of oil and replace the one malfunctioning coil. He kept insisting they all had to be replaced as well as the unnecessary items. Four times he pushed these unnecessary repairs onto me. I finally declined having him repair my car. Got it expertly done elsewhere for $220. Have since driven the car to White Mountains twice and once to Northern Vermont with no issues. Car runs great! With the three coils he wanted to yank out of it! Gaslighting a customer and grossly padding the estimate. Not the first time this has happened to me at Mallet's. Happened once 10 years ago. Gave them another chance. The last one for sure.
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January 2022 by Barry K.
Engine was skipping. Scanner showed that one coil was the issue. The problem was that the mechanic insisted all 4 coils had to be replaced because there was a very slight amount of oil on the 3 coils that were and still are performing just fine. The estimate he gave me was over $1000 having added several more unnecessary items to the bill. I asked him to simply wipe off the tiny bit of oil and replace the one malfunctioning coil telling him I would take full responsibility if I was wrong. The mechanic kept insisting that all four had to be replaced as well as the other unnecessary items. Four times he tried to push these unnecessary repairs onto me. I finally declined to allow him to repair my car. Got it expertly done elsewhere for $220. Have since driven the car to the White Mountains twice and Northeren Vermont once with no issues. Car runs great! With the three coils he wanted to yank out of it! Gaslighting a customer and grossly padding the estimate. Not the first time this has happened to me at Mallet's. Happened 10 years ago. Gave them another chance. Last one for sure.
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October 2021 by david moura
The most friendliest and helpful people i am comfortable with everyone they make you feel like family and make you leave very happy. The prices are very affordable whatever the job is from filling your tank to rebuilding your car these people are very experienced and professional pricing is great too
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October 2021 by Ian Swift
I needed to have my starter motor replaced and I found all of the crew (staff) at Mallet were so accommodating and extremely helpful. It was all handled on a most professional and timely manner!
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September 2021 by Bill Greeley
I made an appointment & had my oil changed..All went very well..I won’t hesitate to return
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August 2021 by Chrissy Bowles
Mallett has the best customer service, and the most honest and trustworthy mechanics around. I recommend them to everyone I know, because they are fairly priced, and they know what they’re doing!
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July 2021 by Bob Deary
I would highly recommend Mallett’s for all your automotive needs from oil changes to major repairs. They’re friendly, fair and do great work.
