Petco in Medford is a well-known health and wellness company dedicated to caring for pets, pet parents, and its partners. The store offers a wide range of brand-name pet nutrition products and supplies for dogs, cats, birds, small pets, fish, and reptiles at competitive prices. Customers appreciate the friendly and helpful staff who go above and beyond to assist with product selection, including finding specific treats and helping with account issues. The store is praised for its cleanliness, spacious layout, and variety of items, including pet clothes, toys, and food. Petco also provides services such as full-service grooming, veterinarian care, Vetco vaccination clinics, pet adoption, and positive dog and puppy training classes, all aimed at ensuring the best care for pets. Many customers highlight the exceptional service, knowledgeable staff, and the ease of shopping, whether in-store or online with options like pickup or repeat delivery. While some mention prices could be more affordable, overall, Petco is recognized as a reliable and helpful place for pet owners to find everything they need for their pets’ health and happiness.
The selection of pet supplies is solid and the staff is generally friendly and helpful. However, I found some prices to be a bit high, and the store can get crowded at times, making it tough to navigate. Overall, it's a decent place to shop for your furry friends.
March 2026
I love coming to this Petco! The ladies here are always so nice and welcoming. They treat my puppy with so much care and kindness every time we visit. I honestly prefer coming to this Petco over any other location — the staff really make the difference!
March 2026
Associates are very helpful, in-person and over the phone. Special shout-out to Amando who helped me find a substitute dry food for a finicky cat!!
