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August 2023 by Meaghan Roper
Excellent jeweler and friendly staff. I had some work done on my engagement ring when I broke a prong back in December and they were able to turn it around and just a few days before Christmas at a very low cost. I just recently came in again to get a chain replaced on the necklace that was too short, and they changed the chain in less than 10 minutes so that I could wear the necklace to my bridal shower over the weekend. Very friendly and extremely reasonable pricing and high-quality service. 10/10 recommend
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July 2023 by Bradley Holmes
This was an amazing jewelry store.prompt with service.
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June 2023 by Katherine R.
I needed to get a missing diamond replaced on the band of my engagement ring and also needed to replace the head that holds the main diamond. It's very nerve-wracking handing over your wedding ring and entrusting it to someone else. Roland's had it done and back to me in 3 days and they did a wonderful job! I'm extremely pleased with the work they did.
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March 2023 by Darren Stanizzi
Incredibly friendly staff who helped me find the correct spring bars for my watch (they were an odd size). They didn’t charge me and just seemed genuinely happy to help. Roland’s earned a customer for life.
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December 2022 by Lauren Creeden
Super nice folks and quick turnaround. Would recommend.
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December 2022 by Adu N.
Stop by if you want to do an ethnography of a business that ruins jewelry, treats customers like second-class citizens, yet still gets positive reviews. I am sure you'll publish it in a top-tier peer-reviewed journal. Best of luck!
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November 2022 by Kendra Brown
You all have done it again!!! AMAZING AMAZING AMAZING!!! I went here a while back with a large request of putting together a bunch of pieces of a necklace to make it larger and they without questions asked said absolutely!!! When I came to pick it up I was without words it was absolutely beautiful!!! My own custom necklace! Came back here again with some repairs after my first amazing experience and it was once again nothing short of AMAZING! I had some repairs on 4 pieces and some of which I had missing pieces and they replaced the missing pieces beautifully!!! They are all so kind and professional as well!!! If I could give you all a million stars I would!!! Thank you thank you thank you!!! You will forever be my go to jewelry store!!!
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November 2022 by Kris C.
Excellent customer service. Got exactly what I needed and timely watch fitting wait time dramatically lower than anticipated. Definitely going here for all my Medford area jewelry needs!
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August 2022 by William Turk
I bought a brand new watch not too long ago that was a little large, from a different vendor, in terms of its fit on my wrist and it was properly fitted here free of charge. Great service and super kind!!!!
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June 2022 by Amber Polia
Great service! Friendly, helpful, and very kind staff that really care about their customers.
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April 2022 by Alannia S
It is been almost 3 years since the time that me and my husband brought our wedding rings in this cute jewelry, since then we been so in love with them! I appreciated a lot the sir who helped us in that moment too he was kind.
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January 2022 by Susan Pfordresher
My granddaughter and I stopped in for the first time today. We went in to see if they could repair her charm bracelet that she received for Christmas. I figured I would give it a shot even though it was costume jewelry it was given to her by someone very special. It’s more of a sentimental value. A gentleman named Tom waited on us and had time to repair it while we waited. I asked what I owed, he said nothing, It was easy you had all the pieces together. We will definitely be back for all of her jewelry needs in the future. Thank you for making my granddaughter smile!
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January 2022 by Wendy Lombardo
The best place for jewelry! Wonderful family business. Been going there for years! The best!
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December 2021 by Donna B.
I bought a chain and then a cross that I thought would fit. I tried to " modify " it on my own and messed up the clasp.I went down and asked them to fix it. I was told it may be after Christmas, which was fine with me but a few days later I got a call saying it was done! It looks beautiful.
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September 2021 by lindsey g.
Cannot give a better review! I wish I could give six stars. Family owned business, incredibly sweet (but never trying to sell you), beautiful work and very reliable. I live in the area, but even if I move I'll never use anyone else.
