-
November 2025 by J D
Extremely Poor Lincoln service. My Car went in for specific maintenance request that were not performed as requested. Also a warranty issue with the Lift gate not working on the right side intermittently. Adviser E AM said it worked when they tried it nothing we can do. A Google search of many Ford / Lincoln products reports problems with this same issue. No effort made to check connections etc. where made by the Mechanic. If I was to buy the part myself it would only cost $150.00. I left the car for 4 days with no efforts made by Technician or Service Advisor to address a well documented “intermittent issue” on Lincoln and Fords. I did have a conversation with E AM agreeing it’s an issue. Response again, “I didn’t see it”.
I would advise others to stay clear off either Sentry Dealerships since the Service Dept is one and the same. Purchase and Service elsewhere. I will
-
November 2025 by William Sipple
The lease on my wife's Cadillac was ending so we decided to look at the Lincoln Corsair Hybrid. Thinking we were only looking on the first visit, we soon realized that it was the right car for her. Rich and Bernie were wonderful! No high pressure, plenty of information, excellent pricing and best of all they handled the Cadillac lease. One visit and we were sold. And, we love the car! Excellent dealership and especially wonderful sales people.
-
November 2025 by Ilisa Orloff
I have been a customer of Sentry Lincoln for over 15 years. The service is outstanding. Every visit is smooth, professional and friendly . A special thanks to Bernie and KP, and actually, all of the staff! They consistently go above and beyond to make sure my vehicle is well taken care. It's rare to find this level of trust and reliability-highly recommend.
ilisa O.
-
November 2025 by Tracey Ogden
Sentry licoln was a breath of fresh air. They made the process so easy, provided a fair deal on my trade and new purchase. When I was unable to pick the car up- they delivered my new ride to me! I am beyond happy with the level of service I received.
-
November 2025 by Steve Spittle
Bernie & Jim made my process of purchasing a new Navigator as smooth as possible! Very quick to respond and they made the process as easy of any car purchase I have ever done....
-
August 2024 by Mohamed Fadli
Thank you so much you are the best
-
August 2024 by Paul McCormick
My auto would not start on a Saturday morning. Called Lincoln 800 service for a tow to dealer upon request of service manager. Lincoln took 48 hours to send me a tow. Not so good.
Had a second round of service for major repair this August. Service manager SP was very helpful and friendly and courteous. He gets a 5 fo 5. Repair was done ahead of schedule. A 5.
-
August 2024 by Nita J
The best shopping experience. Andrew was super helpful and extremely informative.
-
August 2024 by Will
The service is efficient, professional, competent, and friendly - a winning combination!
-
August 2024 by jose pleitez
It was a great services ,they always have great communication about the repairs and everything else
-
August 2024 by BRIAN DOYLE[NYCSF - DOYLE BRIAN]
I had a good experience. Very pleased with the service I received
-
August 2024 by Paul Petrelis
Excellent service as always and the work done correctly
-
August 2024 by Frantz Joseph
These people are really good professionals
-
August 2024 by Katia Rogerio
I recently purchased my car at Ford/Lincoln in Medford, and I had an outstanding experience with a salesperson named Enio. He was incredibly attentive, charismatic, and extremely helpful throughout the entire process. Enio promptly assisted me with selecting the right car and provided me with several options to choose from.
I bought the car one day, and two days later, everything was resolved, and I was driving my new car. Enio also gave me some valuable tips on how to lower the vehicle's price and secure discounts. I managed to purchase my car with 0% interest, which was amazing.
It was truly a unique experience, and I am very grateful for Enio's professionalism and the excellent service I received at Ford Medford.
-
August 2024 by Anthony McGuire
Thank you to Paul Calder my sales rep for helping me set this service up. The delivery and pick up of the service loaner went off without a hitch. On time and Jeff the driver was great. The maintenance was done on time and the service manager kept me updated throughout. I will keep using this service.
Thank -you.
Anthony McGuire
