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February 2024 by Jenny T.
Great selection of food/general groceries for shopping, the Instacart service is also pretty fast when you need a quick pick-up. Staff were pretty helpful at self-checkout station as well, when I did regular shopping. Ambiance wise, the bathrooms were actually pretty clean, which I must admit I was impressed by haha. I really like this Stop & Shop, location is also great (the plaza is old, but there's lots to do).
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January 2024 by Ronald Dirienzo
Not the best prices, but convenient
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January 2024 by Wendy Mclaughlin
Staff is always friendly.
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January 2024 by Steven Laliberte
Awesome
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January 2024 by Brenda
I regret to express my dissatisfaction with the recent service I received at stop and shop. Unfortunately, my visit was marred by an unpleasant encounter with the bagger (Dave) and cashier who’s name I couldn’t get because she was yelling to the shift manager how I was annoying and pissing her off due to their card reader being frozen from the previous transaction. I truly couldn’t believe this is how they treat customers when I was just trying to pay for my things and leave.While I understand technical issues can arise, the response from the bagger, who told me to shut up, and the cashier, who expressed irritation when I mentioned the frozen pin pad, was highly unprofessional. Customer service should be maintained even in challenging situations.I hope the management addresses this behavior promptly, as it creates a negative impression of the store. I believe in constructive feedback and hope for an improvement in customer interactions at your establishment.
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January 2024 by Ego P.
"Maniac-Jack" How Could He Be Employed A strange situation while I was in this supermarket a few days ago. I couldn't find the fish monger at the back to cut me a piece of cod so I had to go to the beef area where another market employee asked this old man at the back washing dishes with big green dishwashing gloves up to his elbows to come and cut me a piece of fish. As I watched the guy take off his big green gloves he wipes his hands on his white smock belly area and I said to myself, this guy better wash his hands before he touches my fish. As he comes behind the fish counter he asks me what I want. I said to him if you could please wash your hands or use plastic gloves before you touch any fish meat I would appreciate it. Apparently he didn't like my polite request and was immediately negative and rudely said he'll put-on some plastic gloves. After cutting the fish filet in-half because it was a whole side of a fish at least 2 - 3 lbs. size he rings me up for the non-sale price of $11.99 per lbs. instead of the sale price of $9.99 per lbs. So I said what is going on, the sale price is $9.99 a pound and then he said no, that is for the whole filet, you bought half so you pay full price. I said that is ridiculous, I never heard of such a scam like this. He then says I don't set the prices ...but apparently you just did. He told me to go see a manager which of course I did because I'm obviously being railroaded here by a supermarket fish employee for nothing, completely unwarranted. There were 2 other people waiting for their order listening to the whole thing and this other customer was like what the hell is this old man doing here. Even that customer said for me to go see a manager to fix this and that he would himself. So I go and talk to Sean Kelly which was the manager on duty where I told him what just happened, and he was very understanding of this situation, and gave me the normal sale price of $9.99 per pound but the fish weighed a little bit more than 1 pound so it was actually less than $9.99 a pound. So he gave me a better discount than it would have been if the fish guy had just rung it up normally. Sean said that he would talk to "Wacky-Jacky" to find out what was going on back there. I said to Sean that I wasn't rude to him at all (but I'm sure "Jack-Off" would lie and tell him otherwise). I said to Sean, if any employee has a bad day, they can't take it out on customers, its a bad image to the store brand. It was such a ridiculous incident that it was completely unnecessary and uncalled for. There was zero reason for someone to be that rude just because I asked him to wash his hands or use gloves before handling the food, especially in this day-and-age of bacteria and viruses. It makes me to no longer want to shop at that store and just go somewhere else if that supermarket has employees like that who go out of their way to try and rip off customers. jeez-louise.
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December 2023 by jennifer laguerre
Clean and organized
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November 2023 by Brianna DeNucci
The bakery made an amazing custom picture cake for me and went above and beyond to add to it to make it extra special ! Big thank you to Chris and his amazing crew at the bakery !!
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November 2023 by Wayne Miller
I live in Everett and , even though there is a closer stop and shop in my vicinity, I go out of my way to shop here !Why ? Besides the great service , It's very clean , well stocked , the can/ bottle return area is always well maintained and there's a stop and shop gas station right along side it ( very convenient if your redeeming your go reward points for gas )To the malden / charles st location : TAKE NOTE ! !!
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November 2023 by Sean Davis
A store in a high end area, with low end staff. discriminate against immigrants. Because one has an accent does not put them in a certain class, in fact these people are far more educated than they are. 1. speaks more than 1 language and I'm sure with the ignorance of the stores clerk, more than likely does not have a high school diploma. today they treated a certified citizen as if they came here as refugee, but in fact this educated lady who has certification in law in her country, very well knows the laws here, and she feels that this store has violated federal laws with having a government issued document that they refused to receive. but what they did in todays times , is open a can of worms, because this 18 year US citizen is going to make sure this behavior does not happen with any certified citizens. and or migrants .Medford is a high end area which is where she resides. $4000 monthly rent she pays the clerk more than likely lives in the hood. She comes from a prominent family, such as doctors lawyers Attorney General. people with this behavior should join Putin and the others in this country that has these views because their are more of us than their are of you so I as an International DJ disk jockey is going to be a voice for these situations. PS I'm a proud American and I approve this msg
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September 2023 by Pywaket Pilot
Perfectly fine grocery store. Nothing special but it has what you need
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August 2023 by Esther W.
I like that this store is so close and convenient to me. They have a good selection of products; I especially appreciate the organic produce and the the cart with discounted produce plus they occasionally put out bins with reduced price canned food items. Though I also shop at other grocery stores in addition to S & S, I appreciate the people who work at that store: special shout-out to Danny who mans the customer service booth. He's the best! I'm so fortunate and grateful that I have two excellent grocery stores within a short walk from my home!
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July 2023 by James Lahens
In a frantic run to pick up my godson's printed picture cake for his 1st birthday party, I accidentally squished some of the lettering and slightly creased the picture at the top of the cake on the way to my car. In hindsight, I probably shouldn't have been also carrying 3 2L bottles of soda in a paper bag. Panicking, I go back to the bakery to explain what happened. Chris the Manager was very understanding and remade the cake lettering and adjust the picture to make the cake look even better! Everyone LOVED the cake and more importantly, it made a lasting memory.Not all heroes wear capes. Thank you, Chris!
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July 2023 by DJ H
Good prices and selection. Staff is very friendly and helpful. Lots of gluten free options!
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June 2023 by Lorelei Norman
So excited when I went today to shop and saw that there were Alfredo's single size entrees picked up 4 please see if you can also get the Rigatoni too
