The UPS Store #0448 in Medford is a friendly, locally owned and operated business that offers a variety of services, including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers find the staff helpful, friendly, and efficient, often in and out within minutes. Many appreciate the quick and easy process for returns and mailing, noting that even during busy times, the service remains positive. Despite some negative reviews, visitors report positive experiences, highlighting the staff’s willingness to assist with packaging and handling special requests. The store’s small size does not hinder its ability to provide good customer service. Overall, The UPS Store in Medford is seen as a convenient, helpful place for packing, shipping, and mailing needs, with staff that generally strive to assist customers quickly and effectively.
Made an appointment, arrived at appointment time, was told to wait in line behind at least 7 people. Why make an appointment at all? Fix your staffing issues.
July 2026
One guy working. Even though there was a long line, he was very quick, helpful, and friendly
June 2026
Packed and shipped 10 parcels from this store just now and it was absolutely easy and seamless. A BIG SHOUTOUT TO TAYNA!! Incredible at her job, great at multitasking, very patient, calm and polite. Absolutely impressed by her work.