Gray's Appliance is a small business with great customer service, highly recommended by its customers. Reviews highlight extremely helpful, knowledgeable, and professional staff in both sales and parts departments, who provide huge help without upselling. The delivery and installation teams are described as total pros, fantastic, fast, neat, and efficient, expertly handling deliveries to second-floor units and removal of old appliances. Customers report quick and easy transactions with extremely competitive prices that match larger stores, along with positive experiences regarding price adjustments and in-stock items. The business also provides helpful recommendations for services like licensed plumbers when needed. Many customers state they will only buy from Gray's Appliance from now on, citing another successful and good experience all around.
