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“Came here twice to ship important international packages, and Tom was incredibly helpful and kind both times. Both packages arrived on time with no issues. This is the only store I’d trust with shipping important items internationally.”
“Fast and easy to drop off a pre labeled package. But they do everything rlse well too. I've used them to ship other items. Yhey are friendly and knowledgeable about shipping.”
8:30AM - 6:30PM
831 Beacon Street, Newton Centre
Shipping Centers
“I have used this UPS store for conference printing needs including event signage, table cloths, pop-up banners, brochures, and other items. Everything is ready on time (or even before deadline!) and the owner and staff go above and beyond to meet your printing needs. This store has quickly become my go-to local shop for printing.”
“So far beyond exceptional customer service that the phrase doesn’t come close. They restored my faith in humanity. I know how that sounds. I’m saying it anyway.
I’ve been coming to this store for years and they have always over-delivered. Every single time. But there’s one recent visit I can’t stop telling people about. Torrential rain, and I had something that absolutely had to go out that day by air because many people were counting on it. I’d already been to two other places that told me they couldn’t do it. I got here barely at the wire, and that’s when I realized I’d left a key part of the package behind at the last place. Everybody works against the same deadlines. The difference here is that they held things up, insisted I could go back and get it and they would solve still getting it out by air that eve.
The two people working, one of them the owner, could see how important it was to me and how desperate I was, and what they did was epic. Nothing I would ever have asked for. Honestly, nothing I would have imagined would or could be offered.
I’m not saying this so anyone walks in expecting the same thing, because that wouldn’t be fair to them. I’m saying it because it’s just one more example of how they treat people - indicative of how they’ve always treated me and other customers, and clearer than ever: How they as individuals treat everyone. It went so far past anything the job asks for, and they didn’t know me from anybody. They did it out of pure kindness. That’s just who they are.
And it wasn’t only the two of them. It affected other workers and likely cost something too. I’m grateful to every one of them and it’s clear the owner has done a phenomenal job hiring the same exceptional people.
Again, No relation, nobody’s paying me. They took such good care of me as always. That kindness gave me hope and comfort, and it honestly made me well up on the ride home. Especially in times like these, it meant more to me than I can say. Thank you, all of you.”
“Great experience with DHL International Shipping. The process was smooth, the staff was helpful, and everything was handled professionally. Very happy with the service!”
“Great service at the DHL Mass Ave location! The staff was friendly, professional, and efficient. They made the shipping process quick and easy. Highly recommend this location!”
“My experience was very pleasant! I had great customer service today from James G. He was so patient, kind, professional and helpful. I will definitely return to this location again!”
“Today we were looking for a printer for our new business and we came across Gabriel, who gave us excellent service. He recommended several options and shared his experience with us. I highly recommend your service; all your knowledge is very helpful!”
“Because Ron took care of an error made by another store agent, he FIXED THE MISTAKE! and quickly did so...and followed up with a phone call to me...and he will continue following up to ensure the package is delivered. AMAZING SERVICE, assuming it's all fixed. THANK YOU RON!”
8:30AM - 7PM
348 Cambridge Rd, Woburn
Shipping Centers
“Highly recommend! Becky and the staff went the extra mile to assist me with putting a package together - beyond what she had to do and I had to note how much I appreciated her kindness and time!”
9:30AM - 5PM
376 Chelsea St, Boston
Shipping Centers
“I am very grateful to the employees of Super Cargo: Karen, Jhon and Natalie! I sent a cargo by sea to Colombia, they were very professional and responsible. They picked up the cargo, sent me a guide so I could track it and then called me to let me know that the cargo had already arrived in Colombia and asked me if the boxes had arrived safely!Thanks again.? I encourage you to keep it up: friendly, efficient and professional!?I highly recommend them!??”
“Easily the friendliest and most helpful store for shipping that I’ve been to amongst all vendors. Thanks for being a great part of our back bay Boston community.”
8:30AM - 7PM
1363 Boylston St, Boston
Shipping Centers
“Exceptional notary and printing services. Kevin and Ryan were both extremely friendly and walked me through the whole process with ease. I’ll definitely be back for any future needs.”
“I love coming to Staples Center at Saugus MA they have the best staff. In the printing department Daniella and her team are wonderful and welcoming. I love to go there. I advise everyone to stop by to witness their kindness and their professionalism in their work.”
“The Staples Studio is comfortable, convenient, clean, and well laid-out with offices, quiet spaces and collaborative spaces. The amenities are excellent. The manager, Shan Achhiwala, really cares and it shows; he does a great job making sure everyone feels welcome and has everything they need. He has gone way above and beyond on multiple occasions to accommodate special requests. Overall a great place to work!”
9:30AM - 5PM
151 Tremont St, Boston
Shipping Centers
“I purchased a large painting from Bonham's through LiveAuctioneers.com. I've purchased larger works from a couple of other auction houses, only to face an utter fiasco getting it crated, and shipped safely at a reasonable price. This place was superb from start to finish: excellent communication throughout, fair pricing, plus friendly and timely service. Bravo!!! Would give them ten stars if that was allowed.”
“I had a positive experience this morning at this FedEx location. I went in to print a picture, and Jonathan assisted me.
He was professional and helpful.
It’s rare to come across someone who is efficient at what they do while also clearly enjoying their work and taking pride in helping others.
Thank you, Jonathan, for making a difference!”
“Mellson and his team are so friendly and efficient. This truly is a 1 stop shop for printing, shipping, supplies, notary services, copies. The best UPS store I've been to!”
“When a return policy required I pay for shipping, Nick G and Amari A was willing to cut down the box it was originally shipped in to help me limit costs. Top class service right there.”
“Harry was incredibly friendly and helpful! I was running late and urgently needed to print an academic conference poster. He helped me get everything printed quickly and perfectly, and thanks to him, I made it on time! The poster turned out great, and the
whole experience was smooth and stress-free. Really appreciate everyone‘s kindness and excellent service.”
8:30AM - 6:30PM
15 Lincoln Street, Wakefield
Shipping Centers
“Great Customer Service - Had multiple returns from different vendors and I'm not that quick on my phone to find the codes for each. The associate was so patient!”
“Nimi you are a star! Can only recommend this shop for your shipping needs.
Had to shop important documents with FedEx and the employee named Nimi helped me and handled it extremely professionally, made sure everything was correct and went above and beyond to make sure it was all filled out perfect.
Was efficient and quick but took the time needed to make sure everything is the right way.
Will come back for sure.
Thanks for great service.”
“I had such a positive experience at this UPS location today. The two guys working were so kind and helpful, it brightened my day! They went the extra mile to help me figure out everything I needed.”
“Friendly and apologetic in store after a little mishap (even if I wasn’t in the friendliest mood!), and even willing to deliver a package off their own back to me. I recommend this place for good service.”
“Top-Notch client service (understanding the client, finding solutions, going above and beyond) and quality of the products/printing service. I do highly recommend it to my friends and, most importantly, to my business owner colleagues.”
“The rep helped us with the purchase of a new printer. He was very knowledgeable and explained everything to us. He even carried the box out to our car. Great service”
8:30AM - 6:30PM
955 Massachusetts Avenue, Cambridge
Shipping Centers
“I am so grateful that this is my local UPS store, because everyone that works there is wonderful. Not only are they fast and good at what they do, but they are always friendly, warm and helpful, even though it's almost always extremely busy, and in a pretty small space, too. I hope the people that work at this location know that they are appreciated and add a little bit of brightness in this world! If you have any UPS needs that require a patient and helpful employee, this would be the one to go to.”
“Daniel in the Print & Marketing department at the Staples at One Washington Mall went above and beyond to make sure my print project was perfect! Thank you Daniel”
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“I never had a bad experience at this post office for almost 6 last years. To avoid a queue, it's better to consider the busy times shown in the graph above.”