March 2023
They charge fee if their customer extended and customer affecting other customer. However, they don't cover costs of the affected member. They canceled my reservation a lot of times, and I had to pay extra to find another zipcar. Terrible business, terrible cars, terrible customer service.
February 2023
They charge fee if their customer extended and customer affecting other customer. However, they don't cover costs of the affected member. They canceled my reservation a lot of times, and I had to pay extra to find another zipcar. Terrible business, terrible cars, terrible customer service.
June 2022
I was a member for years before canceling yesterday. They did not honor my reservation, instead moving it to a completely different vehicle I couldn’t access in time for the errands I needed to run. Cars are filthy and in disrepair, and they can’t even make them available. Pass on this obsolete, busted service.
