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October 2023 by sue
BEWARE- I have been taking my dog to this clinic for 15 years. She was recently diagnosed with cancer, each time I called to get an appointment regarding her pain they had NO open appointments, merely prescribed additional pain med. She unfortunately lost use of her hind leg, which says to me at 17 years old we will need to put her down but instead they turfed us to urgent care, stating, “we have NO open appointments “…. So, instead of doing the right thing they send us to another vet… BEWARE…. Their priorities are upside down. Won’t recommend them to my worst enemy!!!! NO compassion!!
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September 2023 by Emily Traylor
We’ve been bringing our dog and cats for years, they really care about the well-being of our pets. The staff was amazingly helpful and supportive when I had to make difficult decisions about end of life care for my geriatric cat, while not once ever making me feel guilty or judged. They are busy, so you just have to plan to schedule your appointments in advance, but they have a website option which makes it easy to do. I love having them as our vet.
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September 2023 by Donna Parente
I cannot say enough about the staff and doctors. I’ve been going to Mendon animal clinic since the 80’s. They are caring and always there to help
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June 2023 by S Franz
Under new management. Not as good as the old. Needed to bring a special needs dog in from waiting in the parking lot during a heavy storm. The clerk, who seems to have a profound hearing loss, came back to the room and started a confrontation about this in front of the animal (never a good idea). She left the dog panting and anxious for the remainder of the visit. She also did not understand what was said to her multiple times during the visit. The vet seems to be good, but not a good experience for the animal. Have found another vet.
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June 2023 by Wendy Burbidge
Had a wonderful experience starting with every phone call to being in person. The office folks, technicians and vet were very kind and professional. I very much appreciated their time and caring ways. Definitely recommend. ?
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June 2023 by Jessie Gaulin-Mainville
Kind, caring veterinarian clinic. Clean offices. Organized front desk area. Attentive front desk staff. My pups have received very good care there for many years.Highly recommend!
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April 2023 by John Peck
The best vet I've ever had the girls there are so amazing, so knowledgeable and caring, everytime I bring one of my dogs they have awnsers qiuck and treatment starts fast,.Thank you for all you do, Piston loves you for it..
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December 2022 by Central MA Limo, Inc.
First time customer, they handled my dog well; she’s terrified of the vet and getting her nails trimmed. They did great and were friendly and welcoming. Decent rates. Was a bit upset they cut the quick(s) of my dogs nails for the first time ever and I’m sure that hurt like HELL so next time I will specially say not too short. Other than that they were knowledgeable and I’m happy they are my new vet all in all! John & Pup Kiara
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November 2022 by Flowerbuglove Okeefe
I am on SSI MY DOG is 15 years old, sprang her lower right shin ( right away they said there going to check me dog out $71 the two X-rays $145. Then a Radiograph for $72 they took the dog ) . Then I my dog crying over an hour or so we waited ! I am a handicap disabled person, I didn't understand ? My friend tried to ask for a payment plan from the doctor. The doctor said to ask billing for the plan . We stepped out the door ask billing Billing they page the management biller . She was rude management biller said we agreed to service. I look at my friend my friend looked at me said what when ? They made us pay the bill. Now my landlord supplement part is $200, He will now throw me out, an I'll lose my section 8 now. No supplement payment. This Mendon animal clinic doesn't care about a billing plan,, they don't care if you and the dog gets kicked out and be living in a tent homeless because the Ruthless Mendon clinic wouldn't give a mentally handicap disabled handicap person on SSI owner of a hurt loved dog a simple plan. My ex veterinarian Metro West alwayss gave me a plan ! There more under standing Not Gouging during the Covid . I hope the intire world Crashes down to ground zero, on gouging on poor class people, whom have it hard an suffer like me and many more retired and disabled people as well. In 6 monthes life will be Hell on earth property and vehicles jobs will all crash . There will be no more GOUGING BILLING !
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September 2022 by Carla Almeida
This place used to be good when it belonged to Dr Fabricotti, she never turned anyone down. My pet was sick a couple of months ago and they said that they couldn't see her, because I was a new client and to call back in a week for an appt. Wouldn't even try to go here again.
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September 2022 by R Brooks
Only issue is the wait to check in, sooo slow
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June 2022 by Doug Cunha
My friend passed away and I now have his dog And they helped me find out all I can about her so very helpful people very friendly I'm all good with it
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April 2022 by Joyce Phipps
Hi have been going to mendon animal clinic for over 20 yrs with my pets. I brought my cat there Feb 3 rd to find out why she was having trouble swallowing. I am on fixed income and asked about prices for blood work. I ended up paying 200. For the visit. 2 days later they called me and told me that she had a cyst in her stomach that was probably cancer. They wanted to do an ultra sound on her so I asked how much. They told me it was 450. I don't have that kind of money. I asked to have another apt and they told me they were full no appts that she needed to be seen to go to another vet. The following week I called again and they said they were getting ready go call me she needed dental work gave me I told them what I thought was going on. 2 med anti biotic and something for her to eat more. I called again today to tell them I might have to put her to sleep. I am having a tough time that. The girl told me she would have the Dr call me 7:15still no call. They told me that my cat needs to be seen just not by them. I am very upset. If you ant to save your pet go else where. I really miss Holly
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January 2022 by Kevin Meehan
I do not recommend this place to anyone if you care about the well-being of your pet. I value customer service and they do not and they will leave your pets without treatment when it's needed the most. Go elsewhere if you want veterinarians that care about your animals. This place should be shut down!
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January 2022 by Jennifer Lapio
We have been going here for over 20 years and right before New Years they leave my 19 year old sweet as can be Chihuahua without care. My husband is driving around as we speak trying to find someone to treat him due to the understaffing at the hospitals. I put in a call yesterday asking for the veterinarian to call me and no call back and no medication.I called back again this morning to let them know that last night he had a seizure and was actually in pain and the receptionists were extremely frustrated with me and instead let me know I've been nothing but a hassle and that they would mail me my dogs records. I started crying saying what do you even mean? She continued to say they would not treat my dog or give him any medication. I then said why would you do that, he could die and I would never want to report this office or anyone here and ive been coming here forever? She continued to tell me to calm down while I couldn't stop crying because now I had no idea where to go and she just told me to figure it out while I said well please don't mail them I have to have him seen I will pick my records up then. I went to pick my records up while i was still in shock of what happened and had my kids crying with dogs in the car and they pretty much threw the papers at me. I honestly can't believe this happened and pray they never get this type of treatment when they go to the hospital to get treatment. I pray for my boy ?
