“I've been bringing my cars to Kevin for years now and have no plans to change that. He does excellent work, is personable, is willing to work around your schedule, does not oversell, and is competitively priced.”
“This past weekend marked the sixth time in nine years that I’ve taken one of my cars to Native Auto. Since I don't know much about cars, I'm at the mercy of the shop owner or mechanic to diagnose issues and recommend solutions. I try to look up the problems on YouTube to understand them better, but that's the extent of my knowledge.
Freddy, the owner, and his mechanics have never steered me wrong. They explain everything clearly, never oversell, always deliver quality work, and their prices are fair or even below market rates.
1. When I had a radiator leak, Freddy took the time to show me what was wrong, gave me the part number to order on Amazon, and suggested I fix it myself to save $200.
2. The dealer told me I needed an entirely new muffler system for $1,400. Native Auto patched it up with a small weld, costing me less than $300, and it lasted five years until I traded the car in.
3. During an inspection, the dealer said I needed a new oil pan, left and right lower arm controls, and left and right sway bars, totaling $6,230. Native Auto put the car on the lift, inspected it, and found it only needed a loose bolt tightened on the oil pan and replacement of the sway bars, costing me $210.
Their level of honesty and customer care is unheard of in this business, and I will never take my vehicles anywhere else.
Great job, Native Auto!”
“I would like to share my highest recommendation for João Felix at Imperial Toyota in Milford. My family and I have been purchasing cars from him for many years, and every experience has been exceptional. João is consistently professional, attentive, and truly dedicated to making the entire process smooth and stress-free, both in good times and challenging ones.
He always takes the time to explain everything clearly, and he goes above and beyond to ensure we receive the best possible rates on every vehicle we choose. The whole team at Imperial Toyota works with the same level of respect and commitment, which makes every visit feel comfortable and trustworthy.
I very highly recommend João Felix and Imperial Toyota in Milford to anyone looking for outstanding service, professionalism, and a dealership that truly cares about its customers.”