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February 2024 by jamie jameson
The help at the Paint Department is great! I worked with 'Taiyl' I think her name was... she was so helpful and understood exactly what I was asking and explained and picked everything I needed. Very courteous, friendly and respectful. Others should learn from her ability to be so helpful! Great service from a great person at the Home Depot Methuen!!
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January 2024 by Yamileth
Juan was a really great help! Went above and beyond.
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January 2024 by Todd T
I had a paint sprayer that was sent from the factory without a tip. I called the store and spoke with Alison, the manager, and they swapped it out immediately with no problems at all she was very kind and polite, and so was the woman in the paint department that helped me? I recommend going to the store. They are very happy to help and are kind in courteous.
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January 2024 by Victoria LoRusso
Had what I needed and also the key replacement machine was convenient
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January 2024 by Anonymous
I Would like to start by thanking Roger Abdou for being a great salesperson. He is the best employee I have ever encountered. I never thought I would write a wonderful review on this specific Home Depot. (The loop in Methuen) he treats everyone as a family member and the way he would like to be treated. My dad has stage 4 cancer and is unable to work and we have very little income coming in. We don't have regular heat at the house and we use a pallet stove to get through the winter. Roger was able to match the previous price I paid after checking with his manager. The price has increased and given my budget and circumstances he took his time to see what he could do. He is a keeper and the store should recognize him. Thank you once again, Roger. I will never forget the way, you treated me and I never thought I would come back to this store given my previous bad experience. however, after this trip, he made me change my mind and continue shopping at Home Depo instead of Lowes.
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January 2024 by Edward Vessella
DIY superstore
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January 2024 by Noel Hernandez
I just heard from the tool.center at this Methuen Home depot after making a reservation on Thursday that they will not have the item I had reserved for tomorrow Christmas eve. On top of of that they then tell me they can't transfer the reservation and even after I cancel it they can't tell me when I will get my deposit back. This is seriously unprofessional and unacceptable.
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December 2023 by Jason c
Chris, Nehemiah, security Angel, I just wanted to let a manager know you have great employee's working for you and. they represent a good image of your methuen store. I don't usually write long reviews, but doing it this time as they employee's helped someone like me. This helps customer save time and not have to come back 2-3x like i did in Salem,NH
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December 2023 by jade raven
You don't order enough building kits for the kids on the workshop days. We got there an hour and a half after it started and there were no kits left. Then we went to another home Depot and there were no kits left at that one either. Both times I had to leave with a screaming child. So thanks a lot home Depot.
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November 2023 by Steven Aniston
Helpful staff, usually easy to find what I need. Better prices than Lowe's. Great store except when it gets busy.
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November 2023 by Mike G.
Awful customer service. They also mess up deliveries so if you order online from this store for a delivery to your home stuff always is missing and or damaged. Getting refunded on anything you will need to battle for it. I'd say I would go to the Salem nh store but they are almost as bad! Methuen also doesn't ever answer their phone when you call. Stick to Lowe's!
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October 2023 by A V
Héctor, is a charismatic sales associate. I was searching for two items and he walked me through how to use the Home Depot app to find them and also showed me other options for the item I was looking for.He’s very knowledgeable and very helpful. Thank you, Hector!
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September 2023 by siddanth rai
One stop shop for most of the household hardware products. You can find everything from hardware tools to electrical appliances. They sell, hardware wood, refrigerator, plants, tools, carpet, flooring, and many more products. I like their curb side pick up. It’s so convenient and quick. Parking should not be an issue, they have ample space.
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September 2023 by Lynn Mazurenko
I love this store and the customer service is usually excellent but please ask your Trump loving cashiers to save their politics for outside of the work space. We’re not all in a cult
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September 2023 by Stephanie Y.
Every time I go to this Home Depot I get the best service. We recently had to make a stand to hold a 11'w x 8'h stretchy fabric sign for a vendor display the next day. The person who ordered the sign fir got yo get a stand. Andy in the pvc fitting area was so helpful to figure what we needed and cut all the pipes for us. We saved a great deal doing this project ourselves and it was done so quickly. Thank Andy! Then I went to the lighting area to research smart light bulbs. Severo was kind to explain the differences in the many options and asked the right questions to figure which bulbs would meet my needs. Thanks Severo!