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“This place has it all, it is A convenience store , bakery shop, a post office and a dunk in donuts. The service is great , the place is nice and clean at all times of the day, with plenty of parking.”
“I live in the city and usually ship things in the city. this usps trip was one million times better than any city usps experience. it made me consider moving back out to the suburbs.”
“For me, Maggie and the Postmaster himself went above and beyond (at least 45 min) in helping me out with my postal issue. Thumbs up from me and 5 stars to you Maggie.”
“Ron is the best Post Office employee I’ve ever met. Ward Hill Station, Haverhill, is the best Post Office in the country in my opinion. Thank you for your continuous, courtesy and hard work.”
“Staff is very friendly and knowledgeable. Never a long wait and always stocked with supply. The recent remodel of the lobby and new sign make it a much more visible and inviting post office.”
“We are a local business and the folks at this location were beyond helpful in getting us set up with Change of Address, etc. I also love the building they are in. Great people, great service.”
“Tom helped me out today and went above and BEYOND to help me with my biometric fingerprinting and immigration questions! He was very kind & totally didn't have to do it, but he went out of his way to help me answer questions that he didn't need to answer. Thanks so much Tom... someone give this man a raise!”
“Renee is the best, she is kind, patient, and knowledgeable. Honestly the entire staff here is a delight. I drive from two towns over to use this USPS. They deserve a gift, gratitude, and an award! Thank you for making a tedious task such a positive experience!”
“Hey a shout out to Nancy working behind the counter today! Give this one a raise! Nancy is very knowledgeable and one of the best at her job! Dumbo me dropped off a UPS package at the counter and she immediately called my cell that luckily was on my return address to alert me of this mistake. Raced back to the PO for pickup and delivery to the UPS office. Thank You Nancy for going above and beyond the Call Of Duty!!!!!!”
“As I know that the lady sometimes does not response right away after you asked but she is really nice. Not to mention that she works all by herself, she is really sweet because I went there a lot. :)”
“Tom is the best! Went there yesterday. He even saved us money on the envelope by suggesting to use our own. Now this is customer services! Greeted us with a smile and welcoming attitude. Wish I can give 10 stars. Drove to this one instead based on other negative reviews for the one on North Andover.”
“Fantastic service for passport application.
We schedule our appt online which is pretty easy to do. The gentleman who helps us is very friendly and helpful.”
“Package became lost but Phil was really nice and the lady that works on Saturdays that’s not customer service was semi rude. Package ended up arriving without tracking updates. But THANK YOU PHIL!”
“It was the usual very busy Saturday afternoon at the post office and I was dreading the wait after seeing the long line. But the woman at the front kept the line moving, even while some customers can be difficult or came very unprepared, she still did it all with a smile. Also super thankful for Ryan being able to retrieve forever stamps that I was hoping to have for wedding invitations. I was worried theyd be sold out of the ones I was looking for, but he made sure to check in the back for us. I didn’t want to bother since it was a busy Saturday, but he was so quick, and we were all in and out in a timely manner! Kudos to them for handling the madness with grace.”
“David at the Dracut office goes above and beyond. I had a package stuck for TWO WEEKS in Orlando, at their USPS distribution center. David kept me in the loop about what was going on, even reached out after I received the package. Not often we acknowledge when someone actually goes above with customer service. Wish more were like David.”
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“love this post office! respectfully, if whoever saw my review, just know that I was 100% talking about Lawrence postmaster and I've had no issues with methuen's post office ever. they've been so kind. so generous. really good consumer respect so let's just clear the air. my apologies and shout out to the people in Methuen post office for being great staff and really empathetic to my situations and helping. thank you,”