“An amazing experience! Michael made the whole process simple and efficient. We had some special requests and he took care of all of them with a smile. On the trip down, there were some trouble traffic spots, due to accidents. He knew backroad alternatives that helped us avoid them, beyond what gps recommended. There were even cold waters waiting for us in the car on the return trip back from the event.
If you want a reliable and personable transportation experience, we highly recommend Michael and Master’s Livery Service.”
“We have purchased Royale products for 20 years and (3) in the past two years. Quality & Service are excellent. Royale has also been a key vendor member of the New England Livery association.”
“Great service. The young man that picked me up was extremely helpful and friendly. Highly recommend, they are NOT your typical Lowell " Taxi service ".”
“I ordered a wood chipper that was being shipped to my residence in NH from Las Vegas. It took a little while for the item to travel across the country, due to weather, transfers, etc., but as soon as it arrived at the terminal in Massachusetts, I was contacted and a scheduled delivery day and time set up. The driver (Hector) and his helper arrived punctually, early in the AM the morning of the date agreed on. He was very friendly, considerate, professional, and did not leave until he was sure I was satisfied with the product and placed it exactly where it was convenient for me. Although the delivery person works for a company sub-contracted by Estes Express to deliver items for them, I could not be more happy with my delivery and great job Hector did!”