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“An amazing experience! Michael made the whole process simple and efficient. We had some special requests and he took care of all of them with a smile. On the trip down, there were some trouble traffic spots, due to accidents. He knew backroad alternatives that helped us avoid them, beyond what gps recommended. There were even cold waters waiting for us in the car on the return trip back from the event.
If you want a reliable and personable transportation experience, we highly recommend Michael and Master’s Livery Service.”
“Great service. The young man that picked me up was extremely helpful and friendly. Highly recommend, they are NOT your typical Lowell " Taxi service ".”
“We have purchased Royale products for 20 years and (3) in the past two years. Quality & Service are excellent. Royale has also been a key vendor member of the New England Livery association.”
“They had someone come to my house and drive me to the bus location and charge me a fee for the trip then I boarded a bus that charged me another fee to get there 80% through the ride was a bathroom and food break and then I was dropped off at the exact address I was going to, my only complaint is that cause I don't speak Spanish I have no idea what the instructions were and the bus blasted loud Spanish religious music My return ride,my advice to any people who don't understand Spanish is to wear headphones and hope some friendly person is bilingual like I happened to find, but if I had known to bring headphones like I do now I would have had a better experience.”
“Delivery tech was super nice. Called me 10 min before his arrival. Helped me move a 180lb generator to my elevator. Told me to have a good day. What more can you ask for in people?”
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“Elvis was our delivery driver for our furniture delivery via Estes. He was incredibly professional, kind, and helped us immensely with our heavy furniture item that had to brought down a steep driveway and through a narrow hallway in our home. I received multiple texts and calls to let me know he was on his way, and the delivery was prompt and perfect. We HIGHLY recommend Elvis and Estes!”