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November 2023 by Richard Sideri (EastCoastSid)
Great pharmacy in pleasant street methuen
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February 2023 by Elizabeth Suero
I have called the pharmacy a day prior to order my migraine meds. I went through the drive thru earlier afternoon and my meds weren't ready yet. they asked me to come back around 3pm. I went back at 6pm and there was a car in front of me so I waited about 20mins, the car didn't move so I called the pharmacy directly to ask about the time frame for the wait. they told me to wait a minute, so I did. costumer in front moved so I was able to proceed. the same pharmacy tech lady that I spoke earlier in the afternoon and told me to come back said to me that my meds weren't ready again and that I needed to wait twenty minutes. so I wait a few minutes and a male manager came to the window to tell me that I should not wait in the drive thru because other people will be waiting. I told him that I waited for someone else that was in front of me earlier for more than 20mins and they did not move or were told to move. I moved and came back after 20 minutes and they now tell me that the automatic sliding door where they place the medication was not working and that I needed to go inside. I was not feeling well, I was not okay to walk inside and went home without my medication. Worst costumer service. Will now switch to another pharmacy.
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February 2023 by Samantha De La Cruz
Came here for an 11:15 shot appointment, we arrived on time and still we've been waiting for close to an hour. They seem to be understaffed and I get it, but an hour is way too long to wait for an appointment that we were present for.Don't come if you have things to do later, you will be late.
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May 2022 by Nancy Dejesus
Well yesterday I went to get my meds there was 3 staff and I waited 20mins I don't know if she was pharmacy manager. She like we be with u and kept going back and forth. And I was still wait I got very upset and left and there was more ppl behind me.. If they see a line they should help them
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February 2022 by Jeremiah Ramirez
Great service! This was me after the Vaccination
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November 2021 by David Atlas
Had an appointment for a shot at 4:00, as of writing this it's now 4:40 and have yet to recieve the shot. Completely unacceptable scheduling.Ended up taking a full hour. Many of the staff members were not wearing masks correctly (including the person giving the vaccinations). Very, very unprofessional overall from start to finish. I would not recommend this place to anybody.
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September 2021 by Lorenzo De Los Santos
NEVER ORDER FROM THIS WALGREENS. THEY DONT FULFILL THEIR ORDERS. THE ASSISTANT MANAGER DOESNT KNOW HOW TO DO HIS JOB
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September 2021 by Sara M Sanjurjo
Lack of employees! I go at least 2 times a weeks on different times, thinking could be better but no! I used the Fedex services to pick packages and the wait sometimes is up to 20 minutes. The only person that you see in the floor is the cashier. Today, I asked to an employee if she can help me and she said; “I’m not working and then I said “can you please call someone who can help me out here? she replied “ ask the cashier in the front” I mean, they are a bunch of kids running a business even the manager looks so young and does not care about what the others employees are doing. I prefer to go to CVS too bad that they don’t have the fedex services.
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August 2021 by David Molbeck
Picked up meds,got a text that the meds were ready 5 minutes later I was on way home.
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June 2021 by cate cate
Since they changed from Rite Aid , the pharmacy has gone downhill . Lack of caring , service , and worst of all respect . If you are going to suck so bad at least be nice while doing it . Filing complaints at all levels . Would hate to have someone go through the hassle we have just to try to stay healthy .
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January 2021 by Nicollette Celeste
Terrible customer service. I went to return some gifts my kids got double of and I didnt have receipt for some stuff, had an old receipt and a valid receipt and thw manager was very rude wouldnt process any credit for he wouldnt even accept the valid receipt I had. Claiming he never saw the items,( thwy had their sticker right on them) I called a walgreens up the street and they said store credit for items without receipt. I called corporate and complained as inconsistency is unacceptable and to be that rude to a customer , the man shouldnt be a manager. i will never go back there , losing business for poor attitude and not adhering to policy. Find another walgreens this ones horrible-
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July 2020 by Gricket G.
If could give this place zero stars, I would. I have read the other reviews and honestly I could personally not find one good thing to say about this terrible drug store. Literally the worst part of this place overall is their customer service. Whoever hired all of those people should fire them and then whoever hired that person should fire him. Everyone there is incredibly rude and gives off this completely negative vibe. I understand that u don't want to be there but damn that's YOUR JOB. In no way possible was I being disrespectful for me to receive the reactions I got. All I asked for was if you guys had a damn Cerave cleanser. Will not be going there again. THIS PLACE SUCKS.
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May 2020 by Melissa Cruz
My mother has gone to pick up her prescriptions and they are never complete. They either give her 5 and tell her to come back or theres always missing amounts from the pill bottle. They supposedly give her the correct amount and when she gets home, she counts them and shes missing pills. So she calls the pharmacy and complains but it keeps happening. My mother has tried to count them at the pharmacy herself because shes tired of this situation but the pharmacist had the audacity to tell my mother she couldn't count them at Walgreens because they’ve counted them already. Ya right. My mothers is just planning to switch pharmacies shes fed up.
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December 2019 by Jassi G.
Everything was cool and calm until ... The CASHIER started running from MIIIICE!!!! There must be a good amount if they're hanging out in the open with people in the store ... so gross. I'll pass on Walgreens.
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December 2019 by jeanette Sierra
I love my wall greens on Jackson Street in Methuen they’re amazing The pharmacist is impeccable I love them they’re on top of things they explain everything and I understand everything that they explain to me to my mom she loves them because they’re never late with her medication they’ll send me a text oh my God I love them they’re the pharmacist in Walgreens Methuen on Jackson Street I love these guys they’re so professional so awesome I can keep going and the new employee their very polite very professional making sure he got He make sure right medication for my mom and me♥️??