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September 2025 by Rachel
I've had a great experience with CubeSmart in Milford so far! Savanna helped with the booking, and then Gwen has been great in helping me find the unit and making sure all was going well while moving things in there. The unit was clean, it's climate controlled, and I love that you can use the app to open the gates instead of having to type in the code every time. Nothing but good things to say! Everyone has been very nice and professional, and the unit itself is great!
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September 2025 by Mary Mclamb
Gwen is phenomenal! I am so thankful or her guidance. She made my experience 10/10. Would highly recommend!
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September 2025 by Olivia Diana
I have been storing my stuff here for 2 years now. I’m always in and out. Today I broke some glass and Gwen stopped by with a broom to help me pick it up. Always friendly faces here. Wouldn’t use any other place.
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September 2025 by Gene
Gwen at CubeSmart in Milford was excellent. She found us a great storage facility, made the admin process painless, and helped us get with loading the app so we could digital open and close controls. Gwen is great to work with!
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September 2025 by Mark
Gwen, who was working on Monday Labor Day was extremely helpful to me and very kind. She was thorough in explaining the rates and showing me the storage space. My experience at CubeSmart was very positive and pleasant thanks to Gwen
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August 2025 by Georgeanna Faessler
We dealt w Gwenn at Milford Ma location.
She was outstanding. Very knowledgeable, very patient w a very pleasant personality.
She gets A+++++
Thank y Gwenn
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August 2025 by Jack Connors
Gwen was extremely helpful!
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August 2025 by Rich Higgins
Gwen in Milford is great! Customer service was above and beyond.
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August 2025 by Pam Derosiers
I had a very good experience. The cube that I got was so nice and clean. I could open the door. I could shut the door everything everybody was nice. Gwen was wonderful. I can’t wait. I hope she is up in Milford. I hope so. She was very gracious to me. I couldn’t ask for a better person and I thank you very much. Gwen was wonderful. Please don’t send her anywhere, but Milford I’ll send more people if she’s there.
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July 2025 by Beth R.
The Milford store employee was curt and unhelpful.
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July 2025 by Michael Skorupski
Brittney the GM was kind and knowledgeable and made the process seamless
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July 2025 by steve debigare
Was at this location doing a service call. Brittany was extremely friendly and helpful with making the job go smoothly. Thank you!
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July 2025 by Allen Manley
Brittany was absolutely fantastic! Very knowledgeable and professional and answered all my questions and made me feel like ibwas taken care of! thanks Brittany
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July 2025 by Doctor Blue
Signed up for unit online after moving to my in laws temporarily. Came in after work easy paperwork and unload. Woman at the desk was great
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June 2025 by Marina
Amazing Customer Service from Brittany!
I can't say enough great things about Brittany at CubeSmart! She went above and beyond to help me sort out a complicated issue with our account. What really stood out was her patience, dedication, and genuine desire to help—she took the time to walk me through everything step by step without ever making me feel rushed.
Not only is she incredibly knowledgeable, but she’s also one of the friendliest and most approachable people I’ve dealt with in customer service. Her kindness and professionalism made what could have been a stressful situation feel completely manageable. It's rare to come across someone so committed to making sure everything is resolved with care and a smile.
Thank you, Brittany, for turning a frustrating issue into a positive experience! CubeSmart is lucky to have you.
