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March 2024 by michael gusovsky
Awesome.A 24 store with everything from cough drops to regular groceries, plus self checkout kiosks. Only downside is in store music sucked.
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March 2024 by scottsplace001
This locations phatmacy is horrible. Always huge lines, never enough staff, and there's always a problem. Even just dropping off an empty bottle for refill will take you 10 minutes sanding in an empty drop-off line.... Then they tell you it will be 2 hours to fill. I'm not writing this review because of one bad visit....It's every single time I have to go here.
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March 2024 by Susan Phillips
Very nice
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March 2024 by Kurt Hensel
Worst pharmacy I've ever used. Go anywhere else if possible. They strive to excel at incompetence. CVS should use this store as an example of what not to do.
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February 2024 by Lyndsay Hanson
Worst pharmacy EVER. They are the rudest, most unprofessional pharmacy techs I've EVER dealt with. They. Don't. Care. You are a number. The PERSON actually taking the medications doesn't exist to them. If the meds aren't there.... Oh well ? and forget trying to call. I got so frustrated one time I actually WALKED IN JUST TO FIND OUT THE COST OF MY 7 YEAR OLD'S ANTIBIOTICS!! And!!!! given incorrect information for the FOURTH TIME. They are cold, untrained, and beyond judgemental. If you don't need a 24 pharmacy, go to the CVS on medway rd. They treat you like a human being. And they do their job instead of making you do theirs.
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February 2024 by Joanne Augustine
Zero stars!!! The pharmacy will not answer the phone. The staff is not helpful. They should not be allowed to accept prescriptions if they cant handle it. Horrible management. I am calling on CVS Corporate to do something about this horrible useless store. I will never step foot in this place again. Disgusting!
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February 2024 by Laya P
I shouldn’t even give them a star but that’s the only way I could write a review. Pharmacy techs are extremely rude and one of my prescriptions is always out of stock. It’s something I have to use every 2 weeks and they keep changing its availability. I have been told that “I am lucky they found one for me”! What is that to say to a patient. When I sent my son to pick it up 9 hrs later(though it was promised to be ready in an hr) it still was not ready. Talked to the store manager and she showed it was ready. Sent my other son to pick it up later tonight and they said there was no prescription under my name. Cluster mess! Also, You would think somebody would review upcoming orders and figure out how many prescriptions they need to fill so they never run out. Inventory?People just don’t care anymore and unfortunately patients suffer.
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January 2024 by Catherine Griffin
This CVS deserves zero stars and should be shut down! Terrible service and the pharmacy obviously do not care about their customers or patients. I’ve had numerous experiences that just reinforce how terrible this location is.On a professional note I am a nurse and whenever I need to call prescriptions in for my patients the pharmacists and techs are always very rude and give us a hard time saying they don’t have time for us. When I try to call in verbal prescriptions they say it is illegal and they often will put me on hold to “see what they can do” and then never come back to the call. I’ve been a nurse over 10 years and call in prescriptions all the time without issue. Any other cvs will take verbal orders and never give us a hard time.On a personal note I’ve had issues as well! I needed to get a vaccine and I’ve had 3 appointments and everytime I show up they have been unable to give it to me for different reasons. One time they said they were too busy, the next time they didn’t have the vaccine available and the most recent time when I showed up for my appointment the doors were closed. I tried calling and waited on hold for ever. Standing outside the door for 15 minutes I could see workers walking around and finally someone came over and just kept shaking her head no but wouldn’t tell me why I couldn’t come in. No sign on the door or anything, they just weren’t letting customers in. These were SCHEDULED vaccines not even walk ins.The pharmacy is absolutely terrible and should be shut down for malpractice. Patients being left without medications is unacceptable and the attitude of the staff there is atrocious. I will never personally use this pharmacy and wish my patients would stay away as well!
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December 2023 by B
If you don't have customers on the outside of the counter, then the people on the inside of the counter wont have a job. The people working in the store refuse to answer the phone because they are too busy and say that they are short handed. If they don't pay attention to the customers calling, those customers will go to another pharmacy instead. Instead of taking their frustrations out on the customer, perhaps they should speak to their manager about staffing. Of perhaps their management team needs to remind them that medication can be life or death for a lot of people that require their services. I would recommend that anyone who needs immediate attention, not use this location as their primary provider until they get there act together.
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December 2023 by Kathryn Caruso
One of the cleanest and organized CVS stores I have been too. And has one of the best care associates who are so friendly and helpful
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October 2023 by Lisa Giancola
This place is the actual worst pharmacy I’ve ever been to. Not one time has my prescription actually been ready when it says “ready for pickup.” Usually always a 10-20 minute wait.
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September 2023 by zack curro
*Update due to the negligence of this CVS I advise people to reach out to the state cause they oversee pharmacy. Hold this location responsible for the neglect and lies. These are medications we need as people and they clearly stopped caring.Pharmacy can never get medication even when you give them days. I'm told I can go to another store but that can't get it and don't know why. Whoever is running this Pharmacy should have answers for people not I don't know why they won't send it . If I go to another Pharmacy I have to use that new Pharmacy for that medication. Just unacceptable and running customers around Metrowest to get medications. CVS do your job. Owner of this location should be ashamed.
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September 2023 by Shannon
If zero starts was an option I would have put that. I don’t normally take time to write reviews..but this is the worst pharmacy. Not sure they know what they are even doing back there and worst customer service. Zero out of 10 highly suggest going else where for your pharmaceutical needs like Walgreens or literally anywhere else.
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August 2023 by Curtis Rodeback
There cvs 24 hour pharmacy sucks they say they will have a prescription ready by Monday It's out of stock they don't even have it on Tuesday no apology and no phone call there service is awful
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August 2023 by Anita Freya
This is a flattering photo of their register’s keypad. It’s much worse in person. Actually caked with dirt, sticky, scary to look at, I almost left instead of having to touch that.
