Lowe's Home Improvement is a popular home improvement store that offers a wide range of products and services. Customers generally have positive experiences at Lowe's, with helpful staff and a well-stocked, clean store. In the appliance department, customers have reported great customer service, with staff guiding them to the best products for their needs. The staff in the tools and appliances sections have also been praised for their expertise and willingness to assist customers. Employees like Violet and Mauritza have been highlighted for their exceptional customer service, making customers feel welcome and ensuring a smooth shopping experience. The store's layout and organization have also been noted as positive aspects. While some customers have found the prices at this particular Lowe's location to be higher than their regular store, the overall consensus is that Lowe's is a go-to destination for home improvement needs, with a great selection and knowledgeable staff.
My wife calls this my second home. She’s not wrong, I’m here all the time.
April 2026
Had a very hard time finding what I needed while replacing a water heater. Bill in Plumbing was incredibly helpful and got me sorted out quickly. Very friendly and helpful. Thank you Bill!
March 2026
Normally we shop at the Framingham store. They were out of stock on an item my husband wanted so we headed over to Milford. We were pleasantly surprised. We found this store to be clean, well organized, and fully stocked. In addition the staff members were very pleasant and offered assistance.
