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December 2023 by T King
My experience was less than stellar. I just needed a new phone and a cheap monthly plan. I was there for 45 minutes before the staff could figure out if a "transfer PIN" was needed and how to obtain said PIN. I ended up not feeling very confident about the process, thanked them for their time and left. Maybe the 2 employees that were working were new. They were super nice and were eager to help me but just wasn't my day to switch to MetroPOS I suppose.
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September 2023 by Jon Mills
I’ve been here a handful of times. They are always rude a never helpful. They upcharge every chance they get.
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September 2023 by Anthony Tucker
Pathetic and rude employees, specifically “Vanessa Macêdo”. These employees are also harassing a local business owner and leaving fake “1 star” reviews out of spite because this local business owner gave MetroPCS a “1 star” review. Employees clearly have a major attitude problem.
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September 2023 by Mass Tree Pros
UPDATE #2: I filed a complaint with MetroPCS corporate, waiting to hear back after their investigation.UPDATE: the owner of this business has retaliated by leaving a 1 star review of my business. They have never been a customer of mine.Poor business practice and no ethics :(8/16/23 Ananda and Maria took advantage of my elderly father by selling him a phone that did not suit him. He went to the location, asked for an iPhone (which he needs for his business) and they sold him a TCL phone.He never left the store with the phone, they kept his old device and the new one to port over the contacts.We went back and told them he’d like to return the phone because he needs an iPhone for work and they would not return the phone.Corporate person on the phone was helpful but the Ananda and Maria played dumb and refused to add his old device back to his plan.This is unresolved as of right now while we try to fix the issue
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September 2023 by Jonathan Mills
I’ve been here a handful of times. They are always rude a never helpful. They upcharge every chance they get.
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July 2023 by Tc.Hammer Ham
Great place to get a phone. And if your looking for some companionship you can pick from the working girls. "ask for the Magnum plan"?️?
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June 2023 by Denise Fontaine
Good service thanks for the service! The store is clean and organized
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May 2023 by Pedro Barbosa
Nice customer service!! Helped me a lot with my phone issues
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May 2023 by Jennifer Poor
Sweetest! Most helpful Friendly Girls at any phone store! Helped me with everything! Patient & just the best experience! You need anything this is the place to Go!
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May 2023 by Jane Santana
I had problem with my phone I went at Metro store in Milford and the girl the name Ananda help me a lot, she was patient and had to much knowledge I’m so happy ? I got the new phone 5G with fair price .
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May 2023 by Bryan Gaffney
The two ladies who were working today were absolutely wonderful in helping me get a new phone and set it up
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April 2023 by Dianne Gardner
I was very impressed with the service I got today. Knowledgeable and kindness was what I experienced
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April 2023 by NICOLAS PICHAZACA
I went to the Metro in the store located in 169 Main St,Milford MA and the mobile associateMarcio was helping me to find a new phone.he was super in his customer service and the phone i wish was giving him some problems, a technical issue. He speak to 4 people to find a solution. For my inconvenience nobody found a solution, i wait for like 1hr but i was patient enough because i saw Marcio trying to do whatever he can do to sell me the phone i want.Meanwhile, he was also helping the other mobile associate that was taking another customer.At the end, he told me to comeback tomorrow because somebody else was going to fix the problem that not allows here to sell me the phone. I really come back the next day to buy my phone because of her customer service.I just really take time to the review to let know the company or the store manager the great employee they have. He awesome knowledge of phones plus customer service and solutions is priceless. he even demonstrate leadership when i was there.Thanx to Marcio again for everything .
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March 2023 by David Renaud
Awesome customer service well knowledge on selling and setting up phones perfect job great I'm pleased ain't on the way hit
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March 2023 by April Strunk
Awesome experience!!!Helped me upgrade my phoneNo problem!!! Phone case came with phone and they put the care and screen protector on !!!
