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November 2023 by Shelby Pare
Didn't give me a chance to explain, the manager under pays people, doesn't care about his employees,he discriminate people , he's the most disrespectful person I have ever met .Doesn't even let me explain what happened just pushed me out of the office being so disrespectful....ok buddy big guy u didn't even let me explain what happened. But hey u don't care . You under pay people. Your so disrespectful
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November 2023 by R B
Worst experience of my life. We purchased 22 items and the employee who scanned our stuffs was not trained at all. She took over 15 minutes to scan 22 items. Then a man checked our receipts and he started showing attitude. He was getting more counts than the receipts. He was throwing and pressing the breads we paid for and was acting as if we were at fault. I had young kids with us and they kept harassing us in front of our kids and the customers. Then we asked for someone else to help us out as he was not able to figure it out. Then after getting harassed for over 10 minutes a lady came out and told us you cannot talk to my employees like that then she told me to shut up and said if your child was not sitting in the cart then it would not been a problem. My 6 year old jumped out of the cart out of fear. She yelled at me constantly and took out the two items that they didn't scan and walked away. It was totally their fault and as a manager she never apologized . What a poor service.I feel discriminated and harassed. My kids were scared. Such unprofessional employees. I will bring this to consumer forum. Restaurant depot has no quality. Its high time for the management to look into this. They don't deserve any star. The employees are not happy with the job. I have never seen such ruse , mannerless and incompetent employees and manager. I see so many people wrote about customer service of this store. I totally agree with them.
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November 2023 by Reza T. Mousavian
They had very bad behaviour. That lady with a ring in her nose does not CARE about the customer. There is NO customer statisfaction. I told them I'll write a negative review on Google and she said I don't care go ahead.
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November 2023 by Kambiz Tavakolinia
Shame on You. I visited this store and had a very bad experience with the cashier, and supervisor. They were confused and had crazy rules for payment, temporary pass, and requirement for showing driving license.
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July 2023 by Alexandre DaSilva
Prices good, employees are good people but logistically is the worst run place I've ever seen. Waited over an hour for them to figure out where a product was in their overhead storage. Apparently they have no system for tracking these things so give guys just walked around with their eyes to the sky. Dropped five pallets, all the wrong ones. Whoever is in charge of this has no idea what they're doing. If I could go 2.5, I would. The employees don't deserve it but logistics sure does.
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July 2023 by Mardochee Estimable
The store has everything but the customer service is terrible. Just because customers doesnt have to put with the employees rudeness. The employees not willing to help the customers. They are rude. Unfriendly, they at us when we ask for help. Restaurant Depot need to do better
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July 2023 by Rody Sakr
Worst costumer servies they are rude and unprofessional the guy and the woman they giving me attitude for forgetting my costumer card
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June 2023 by Jeff Niedzwecki
Nice store. Plenty of stock and nicely organized. Looking for a little better price on beef flaps. Maybe next time I'll catch em at a good price. Could find any induction cookware. I did get 10lbs of burgers fir a great price.
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June 2023 by Ashley Aponte
My mother told me she was given a job at this Restaurant Depot through Wonolo. On her second day she took a 15 minute break (that she was allowed to have) and had a cigarette outside. Before her break ended she went to the vending machine and grabbed a bag of chips. She was then called in to the office by the manager and very rudely told that he wasn’t going to pay her “to stand around and eat” after she explained she was on her 15 minute break he said “those 15 minute breaks aren’t mandatory they’re privileges” he then fired her from the job even though she was supposed to work there for the week. There was no warning given not to do it again, he just told her not to come back. She has now been disqualified from getting any jobs through Wonolo because of this incident. They also did not end up paying her for the 3 hours she worked that day… I’m disgusted and hurt for my mom. She is a hard worker and trying to make ends meet. It’s been difficult for her to find decent paying jobs and this person has made it that much harder for her now. Judging from these other reviews I’m seeing maybe this manager should be fired too. Shame on you.
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June 2023 by kranthi kumar
Kismet is really nice and has so much patience, she really helped me finding items. Thanks kismet
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May 2023 by Tracy Ballers
Worst customer service, people dislike their jobs and you can tell! It’s a nice store but god forbid you ask a question or help.
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March 2023 by Peter Z
Do yourself and your business a favor and don't shop at the Milford, MA Restaurant Depot. They are the most incompetent staff you'll ever come across. They go through employees (hiring and firing) like a temp agency. Plus they don't have nearly the selection of products that other locations carry. I'm sure all their customers have just gotten used to things and have learned to swallow their tungs and put up with their BS. But trust me you'll wish you would have read the reviews 1st before setting foot in this poorly managed and run store. It's a shame and too too bad !!!
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March 2023 by Zizi Dbcds
Meat department is mess, I was aiming to buy $4 per lb meat but I ended up taken meat which is $15 per lb accidently. Because the products are located NOT on right places. Manager is extremely rude and absolutely NOT client-oriented person.
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February 2023 by irbaz hannan
Just like many other reviewers, staff probably hates their job. Location is nice and clean but people working there ( I’m sure not all) aren’t the best.Horrible staff - rude and unprofessionalLocation is nice but they have the worst staff for the job. People don’t go to Restaurant Depot because they want to shop there, they just have to. Otherwise would never go there.Went there for someone else, I was told you can’t shop with just the pic , when I said they couldn’t make it, I was told yah we have heard all of it.I was in the freezer and it’s closing time and one of the staff said we are closed, I’m closing the freezer and if you want you can stay in there or hurry up and leave. I mean all the business have closing hours and I don’t know if other places being that rude about their policies.
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January 2023 by Taib Gorgy
John the manager is very rude and is never helpful he seems racist and he doesn’t like foreigners if you want this branch of restaurant depot to be succeeded you should get rid of him.
