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May 2024 by Edward Ndungu
Excellent service and product arm very happy
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April 2024 by Laura H
The staff was very friendly and helpful! He went above and beyond!
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March 2024 by Joe Jankovsky
Really disappointed with SW. Quality control has been disappointing. Spent a lot of money on a project and ended up with the same issues you get with cheap paint. I ask for some help but ended up having to spent even more to fix it.
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March 2024 by Michelle Tate
I don't like to paint - that's why I buy Sherwin Williams. I get great coverage in 1 or 2 coats max. Everyone at the Milford store is knowledgeable and helpful!
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March 2024 by Jeannine Gilmore
The employees in Milford, MA are very helpful, knowledgeable and friendly!
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February 2024 by Janet F.
I was assisted by Alex at the Milford Store. he was kind, friendly and very helpful. Highly recommend him.
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November 2023 by Leandro Alves
I come back here to rewrite my comment, a day ago I had problems in this store, but the next day Zachary called me to solve the problem, and He solved the problem with excellence, I am very grateful to Zachary and the company for looking at this problem solved, very good.Thank you again.
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August 2023 by David K.
This feedback is about the poor service we received at the Milford, MA location. This store does not stand by it's products. We purchased a gallon of paint to paint a room. We ran out of paint partway through the job and went back to the store and purchased another gallon, same color. As the paint from the second gallon was drying we quickly became aware that the paint color was a about two shades darker with the second can. I brought the can back to the store and was told they wouldn't do anything about it until I brought both cans in together. Fortunately the first can had a small amount of paint left, so we returned to the store. They examined the paint and said they couldn't see a difference so the only option the manager offered was for us to purchase another gallon. He then stated we must not of stirred the paint and did not seem to believe us when we assured him we had stirred it. I invited the manager to come to my home to see the difference in color but he refused. After some 'discussion' he said he would arrange for a sales person to come out to see the paint on the wall. I also asked for his district manager's name and phone number.. When I returned home I went online to their corporate website and navigated to a phone number where I could speak with someone to make a complaint. She researched the appropriate person, which was the same 'Jason' the store had given me. She took notes of my complaint and promised to email him directly and said I would hear back from him. At this point about three weeks have passed and I have not heard a word from this 'Jason' and I also have not been contacted by a sales person to come out to my home to see the difference in the color. 1. Sherwin-Williams did not stand by their product 2. The store manager implied that we had done something wrong by stating we must have not have stirred the paint. 3. The store manager lied to me when promising that a sales person would set up a time to see the differences in the room. 4. This 'Jason' never contacted me at all. This experience has left me with a very bitter taste in my mouth. I will never return to this store and also will advise my friends and family to not go there as well...
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July 2023 by Fred Wheat Fill
paint goood
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July 2023 by James Therien
Alex was a true professional both from the initial call, up to me walking through the door at the store. He was articulate, knowledgeable, and most importantly - honest. I wasn’t pushed into an upsell, or made to feel foolish as a first time buyer. I’ve done many other projects but this was my first involving paint, and the quality of the product was important to me.I previously tried to contact the Franklin, MA location with zero response after several attempts - which almost caused me to look at a different brand entirely. Glad I spoke with Alex, he made the experience a quality one in Milford.
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July 2023 by Skip Shea
The staff was quite knowledgeable and the selection was outstanding.
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May 2023 by Maureen Bensily
Nice friendly service - helped us figure out the right paint for our needs
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August 2022 by Valerie Leonardo
Sherwin Williams (Milford, MA store) has great knowledgeable and helpful staff! Well organized store is clean.
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July 2022 by Rariel Figueiredo
Great place
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October 2021 by Matt A
Highly recommend this branch. Matt in particular is always super friendly, professional, and delivers excellent customer service. Can’t say enough good things about this location.
