-
December 2023 by Joshua Parker
They always go above and beyond with excellent customer service!
-
December 2023 by Tom Rizzitano
Went in with my brother for an upgrade. We were greeted by rikki who was awesome. He made the process seamless easy and efficient. I was in and out in a hour with a brand new phone and a great deal, I’ve been in sales for 14 years and highly recommend rikki!
-
November 2023 by Ajay Behuria
I had the absolute pleasure of working with Moises Hernandez at the T Mobile store in Milford, MA, during my transition from AT&T, and I can't say enough about the exceptional service he provided.Moises demonstrated an incredible level of persistence, empathy, and compassion throughout the entire process. He patiently addressed all of our concerns and ensured that every issue we encountered was resolved promptly and effectively. His dedication to making our transition as smooth as possible was truly remarkable.What set Moises apart was his unwavering commitment to ensuring we received all the entitled rewards and benefits that came with our new T-Mobile plan. His attention to detail and willingness to go the extra mile left me feeling not only satisfied but genuinely appreciated as a customer.Moises Hernandez's exceptional service at the T Mobile store in Milford, MA, made our transition from AT&T a seamless and stress-free experience. His professionalism and customer-centric approach are truly commendable, and I can confidently say that he is a valuable asset to T-Mobile. I am extremely grateful for his assistance and would highly recommend anyone looking to switch to T-Mobile to seek out Moises for an outstanding and personalized experience. Thank you, Moises!
-
November 2023 by Valerie Anastasio
Ordered online for a phone pickup at this location. Sales and service staff were knowledgeable and completely competent with the tech transfer from old to new. Shop got busy and others were also handled v courteously. Very satisfied with my experience; would return and recommend.
-
November 2023 by Charles Burlile
I rarely post ratings but the service I received at T-M Milford was extraordinary, and deserves mention. Rikki, Matt, Moises were fabulous— professional, effective, friendly and went above and beyond for my somewhat complicated situation. (This was the second TM store I had gone to in my switch from Verizon—staff at the first store seemed uninterested in helping me.) Thanks again for the assistance.
-
September 2023 by Luz M Q
I was helped right away with the situation that I had gone in there for. I was helped very well and the person had patience with me took their time to do what they needed to do with the phone until it was ready for me to take. I recommend T-Mobile to anyone that needs help with their phones quickly and patiently.
-
July 2023 by M P
Very friendly staff..always! Matt is just a great TMobile Representative. He's very knowledgeable and patient and will answer any and all of your questions. It's hard to find this type of staff and this place has it!
-
May 2023 by Natalie Dunnirvine
First time there and with T mobile and JAMES was completely helpful and awesome to deal with! Highly recommended. 5 STARS
-
May 2023 by Siobhon Cox
Have worked with Henry two times so far and both experiences have been great. He’s quick, to the point, honest and always breaks everything down super simply. Very happy with both experiences I’ve had there. Will always recommend this location because of him.
-
April 2023 by Denise Wallace
Been with TMobile for 11 years. They've always been so helpful and knowledgeable. We're on their senior plan and they are very patient with us when we upgrade or add a line by letting us know exactly what we'll be paying each month so there are no surprises
-
April 2023 by King Swift
After dealing with a 3 line mess from the Framingham location I ended up stopping by the Milford location and was attended by Ormary and Cam who went over and beyond to resolve my assigned 3 lines and device connections..much appreciated I recommend them to all and will definitely be coming by with any future issues.LB TOWING INC
-
February 2023 by Dani Silva
One of the guys here has no clue what he is doing. Got mixed signals from him and a different employee about whether or not I qualified for an offer in store. He was clearly in a rush when helping me with my brand new phone, he put the screen protector on incorrectly and the next day my volume button was stuck and not functioning at all. Looked it up and found out it was caused by the improper application.
-
February 2023 by Anna Epstein
This was by far the best experience I have had at a cell phone store!! Matthew helped my family and I switch over from Verizon, gave us an amazing price, all while having a great attitude and helping out other customers. 10/10 would recommend!!!
-
February 2023 by Vichhia Ching
Deanna and Cam are awesome managers and run a smooth ship ! The staff there is kind and respectful ! T-Mobile in Milford is a great place to shop !
-
January 2023 by Chantina Griffin
The managers on duty Henry and Cam were amazing. They explained everything to us. We switched over from Verizon, which I highly recommend. It saved us over $150 a month. They took the time to help us transfer phones and got us the best deal available. They even stayed open past closing time to do so while telling us it was no problem and they were happy to help us even though it was late. I highly recommend this location