Best Buy, a well-known electronics retailer, has received mixed reviews from customers. While some have had positive experiences, such as finding the desired product in stock, receiving helpful assistance from knowledgeable employees, and appreciating the clean and welcoming store environment, others have noticed changes in the store's offerings, particularly the reduced DVD/Blu-ray and game selections. Customers appreciate the store's updates, including the improved pickup area, but some have expressed concerns about the reduced customer service, with some employees reportedly having left or been let go. Despite these changes, the overall sentiment is that Best Buy remains a great store, and many customers continue to recommend it, acknowledging the significant transformations the business has undergone, especially during the COVID-19 pandemic.
Started at the geek squad desk. That went perfectly. I got the answers i didn't. Then, I found an open box item that I purchased.
June 2024
Still a great store but definitely much change, I remember when they had a amazing DVD/bluray section and a great game selection. I know it's changed a lot since covid and you can just go online and buy everything, but I just wanna go in and see then just purchase it. Let's not let the big box stores disappear.
June 2024
Friendly and helpful staff. Nice clean store. I go to a Best Buy for almost all of my electronics.
