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November 2025 by Matthew Travis
Theresa is the GOAT of ideal mattress select support!!! After researching all the mattresses on the market and then making the trip to this sleep number store… the experience and the mattresses at sleep number made all other mattresses obsolete. I felt like it would be silly to buy any other mattress because this mattress is the best of the best. Thanks Theresa for helping improve my sleep, health and life!
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September 2025 by John Cooper
Very detailed explanation to every question we had !
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September 2025 by Steve O.
We are already Sleep Number customers and really like their beds. It’s the only bed that has relieved my back aches because I can custom adjust the firmness as needed.
We went in to buy a bed for our daughter. Our sales consultant, Theresa, was amazing! Our first experience buying a bed a few years ago was great, and Theresa continued that experience with White Glove Service. The sales and customer support after purchase from Sleep Number are the best. It’s why we are repeat customers.
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August 2025 by Douglas Searle
Took the opportunity to pop into store to just investigate the SleepNumber technology and I am so glad I did.
Teresa was so helpful and informative, and helped me decide which would be right for me and my wife.
We decided on the climate control 360 thanks to Teresa. She explained everything so well and had a very lovely manner. There was no pressure which actually helped me make my our purchasing decision so much easier.
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August 2025 by Steven Spangler
MANY years ago I did not have the greatest experience with a Sleep Number bed. It was newer technology at the time, but I was willing to give it a second look. SO glad I did. Theresa was spectacular at walking us through all the developments, newer tech, and we could not be happier with our purchase and the whole Sleep Number experience.
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July 2025 by M.
Still waiting for refund on a returned item,.
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June 2025 by Linda Arel
Great experience.
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June 2025 by Joan Rivernider
The store manager was great. Answered all my questions. The set up went smoothly.
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May 2025 by Monyque Silva
Theresa was great at the Millbury store! We are so pleased with our order.
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May 2025 by Heidi Gifford
The experience was terrific! Staff was super friendly, professional and very helpful.
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May 2025 by Michelle Emmott
Theresa was amazing! Knowledgeable and helpful without being in the way or pushy! Great experience!
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May 2025 by Theresa Boothby
Fantastic experience, both when we went in just to explore and price 6 months ago, and today when we were ready to purchase. Our sales people are knowledgeable, helpful, and had great senses of humor. We know we are going to sleep better and enjoy life even more. Highly recommend going to a Sleep Number store to really know what you need. Thank you so much for a great purchasing experience.
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April 2025 by Roscoe Horton
The Sleep number Sales Rep was very knowledgeable, friendly, and answered all of our questions! I would strongly recommend this store for any consumer who is looking for a new matress.
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April 2025 by Seana Meehan
Courtney from the Millbury location went above and beyond to provide us with an excellent experience.
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April 2025 by mavis dumont
I walked into the store at Milbury for research and was greeted by Theresa. She took her time by explaining how it works and all my questions. I walked out purchase 1 king size bed and 2 queens for my kids. Thanks Theresa!