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March 2024 by anthony ettorre
Always closed when you need to hem
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January 2024 by Eric Bowlin
Tried to open a PO Box. Woman at the desk said I couldn't until I got an in-state ID. Instructions clearly stated any ID + a document with a local address (which I had). She became very obtuse and no amount of reasoning could persuade her.Went to another location and opened a PO Box with no issues... because, after all, I had all the proper documentation. The employee just didn't care to read or be reasonable.
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December 2023 by Erin Thornton
I appreciated the employees (I believe it was Laurie or Heather) and their manager figuring out the operation santa shipping issue. I had been to a couple other post offices who gave up pretty quick. They were prompt and had a great sense of humor.
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October 2023 by Ryan Victor
First time using this post office. Thought the staff were polite and helpful. I did not encounter a "rude lady" mentioned by other customers.
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June 2023 by Mohammed Iraqi
The person who does passports there was nap rude and wasn’t in the mood for work. The quality of the pictures is bad also.
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January 2023 by brenda guzzetti
The lady was rude and rolled her eyes at me when I walked in! All I wanted was my mail! It’s her job! Nothing too strenuous or heavy lifting! Not a pleasant experience going to the Millbury post office!
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November 2022 by Kate G.
My mail keeps going missing, especially cards. Whether I am sending cards or receiving cards, they all disappear. I have sent graduation, birthday, and holiday cards and they never show up. I had to stop sending gifts cards and started sending checks instead, but they don't make it to their final destination. Most recently, I missed my cousin's baby shower when the invitation wasn't delivered to me and she passed away right after giving birth. I'm heartbroken. Very sketchy pattern of behavior from the Millbury USPS!
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August 2022 by EhXx Dohh
The lady working was very nice and was really helpful when I was going to get my passport
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April 2022 by Grace Toshach
Horribly rude and unhelpful when trying to get my passport here. Was patronized by two terrible Karen’s telling me I did not have the right documents when in fact I did but could not admit they were wrong until I called the state department to double check what was required… terrible experience
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February 2022 by David Delaney
I have never met a more friendly environment with this post office. They are all supper kind. From the folks at the counter right down to every post man that I have met. I am truly grateful for their service and dedication
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January 2022 by Kiari Aponte
There is an old woman with glasses that works there. She has made it a point to be condescending toward me the few times I have been there. I shared my experience with others today and found out that I am one of many that she has mistreated. That type of treatment is unnecessary, unwarranted, and inappropriate. The post office should really get her out of there. That is bad energy being put onto innocent patrons. I will drive out to Worcester we're I've been treated with decency.
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November 2021 by java 58
Employees are always nice convenient location.
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July 2021 by gregory vasale
It's the go to place for many things.
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June 2021 by Dahiana Rodriguez
HORRIBLE customer service, disrespectful, rude and what ever you want to name it.
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February 2021 by Robert P.
I don't receive many packages through USPS but when I do they are a necessity. I came in a bit before closing on a Saturday and was promptly told to "get out" before I could even ask about my package. The following week I returned and the same tender was at the counter I approached, she promptly told me the package was not there- before I even mentioned my tracking. After being belittled by the staff, I re-entered to a new clerk who still was not pleasant to me but I left with my package.. "That was there" Never been in a more unprofessional establishment and will go out of my way to never use this post office again! If you're a Business Owner I would NOT get any packages sent here, especially if you need them in a timely manner.
