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January 2024 by Robert Mayo
If you're looking for amazing customer service this is the bank to go to. All the Tellers always go above and beyond to help me. Always super friendly with a big smile on their faces! There's a young lady there that goes to UMASS who makes Me want to come in the bank and say hi. Nice to have employees that can carry a conversation and our super helpful. Thank you for all you are truly appreciated!
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August 2023 by J J
This was my favorite bank since I was very young. The new management team is no longer educated on many matters that have come up, reliable or professional.
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April 2023 by Kevin g
Wouldn’t go into the Millis branch today. Went in this morning to let them know I would traveling and not to shut off my debit card. The girl behind the counter told me to do it online. So lazy. Like I drove all the way in for you to tell me to do it online? Awful customer service. Had to drive all the way to the Medfield location to get help. Makes me think it’s about time to switch banks.
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November 2022 by Jodi Johnson
The customer service at Needham Bank used to be top notch. Over the last year or so it has been terrible. I would not recommend this Bank.
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July 2022 by Kelly Angelo
Love the Needham Bank in Millis everyone that works there is awesome...
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June 2021 by Richard W.
It's a small bank. The ATM machine is inconveniently placed, but the people who work there are first class. If you're looking for a huge bank, this branch is probably not for you. If you're looking for a quiet branch that offers a full range of services, and employees go out of their way to make sure you're satisfied, Needham in Millis is your place. Think Cheers theme song "where everybody knows your name".
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May 2021 by Gregory A.
Went to ask if they could fax a form for me. Because I was on the road and it was time sensitive, even had the receiving party on speaker phone. Teller was willing to help but then the manager came and refused to help. For the lack of common decency to do a simple task they have lost my Buisness or at least that branch manager in Millis.
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August 2019 by Michaela M.
Pretty nice, I love everything here! Except their popularity. I request it. But it looks empty. I was served by a person.
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January 2019 by Kevin G.
Opened an account here today. Took ten mins and I was out the door with a new debit card. Shalini and Steve were nice and both were helpful. No fees do the account. Nice app too.
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June 2017 by Joseph Boales
The employees at this branch are always friendly and helpful. Coming here is always a pleasant experience.
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June 2016 by Anna Stathas
I really like the Nedham bank in Millis ma The employees are very kind and help you very quick David is the best branch Manager NR 1 and Larry is very nice guy and Nicole very sweet girl .I feel so comfortable when I visit this bank . I do have 3 accounts with my parents and my son I really recommend this bank to my friends 🌟🌟🌟🌟🌟
