Monson Savings Bank is a trusted community bank serving Western Massachusetts for more than 150 years. We offer a full range of personal and business banking services. Our offerings include checking and savings accounts for personal and business, mortgages and home loans, and business and commercial loans. Bank anytime, anywhere with our online and mobile banking. We are also proud to host financial education programs tailored to individuals, families, and local organizations. We are committed to personalized customer service and contributing to the progress of our local communities. Member FDIC. Member DIF. Equal Housing Lender. NMLS # 613363.
Good bank, but it would be better if they ever answered the phone. No matter the time of day, you have to spend 40 minutes calling, hanging up, and calling back before someone finally answers. Please invest in a call center if you can't answer calls.
December 2025
Consistently excellent customer service. They make it easy to do business. I appreciate you guys!
September 2023
I've been with Monson Savings both for personal and business accounts for more than five years now. Always fantastic customer service and their online banking tools are up to date and integrate well with most services.
