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August 2023 by Christopher Wofford
To be clear to other users, this is only a shipping location. If you need copying, printing, etc, then go to the UPS Store nearby. But, for basic shipping services, this hub is very professionally handled. We particularly enjoy the gentleman behind the counter, who will greet you with a sense of humor (and often a daily joke) and attention to detail. Makes it a lot easier after you've been standing in line!
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May 2023 by Krasimir Delinikolov
Not a FedEx, no services
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July 2022 by Mil Milk
The worst service on the planet
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July 2022 by Eck M.
They are always friendly and helpful they will help you track a package and get it to you. Can't speak highly enough about these guys. Great place
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May 2022 by Cherie Dentiste
Excellent customer service and the most reliable delivery to the island and to off island locations.
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July 2021 by Robert Hassold
Lots of issues. Location is not accurate in Google maps. Sign when you pull into the driveway says authorized vehicles only...seems like everyone parks there anyhow. One of the 13 signs on the door says "one customer in the lobby at a time." I didn't have time to read all 13 signs so I just walked in and got yelled at...lol. Also, one of signs says closed 1:30 to 2:30 for lunch...hours on Google maps didn't reflect that. Did USPS take over Fedex?
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February 2021 by Robert Bates
Covid protocols in place. Prompt service
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November 2018 by Bert Flower
Less expensive on Nantucket than UPS. Opens late mornings. I don't think my shipped items arrived on time; 1 day later than promised.
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July 2018 by Darcie Holcomb
Nice new location bn airport and gas station!
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July 2018 by David Noble
Dan Berry is an asset to the company.
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June 2018 by Michael A.
This place is a joke. Have just left for the third time this week with out getting package shipped. The place is a DUMP. Smells like rotten garbage and looks like you could get murdered in nasty hallway. So disgusting and this is just the physical situation. One man @ desk both days before and after Labor Day holidays! This is an Island EVERYONE is trying to ship something off Island @ this time!!! Where is EVERYONE???? The poor lost soul who works in there moves at the PACE OF A SNAIL. This was my third attempt waiting at least 15 min each time before leaving... he never got through ONE TRANSACTION in that time all three visits. He is LOST INTJE WEEDS. Lost, lost, lost. Please do yourself a favor and go to the fully equipped and manned and clean UPS store. This place is an embarrassment to Fed Ex. Shame on them. UPDATE: They opened anew fresh one near the airport. Let's hope it's better than the one I reviewed last year.
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December 2017 by Re' Edwards
Great customer service. Fast and efficient too
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June 2016 by Ian Ward
Office is on the far side of the building. Rather inconvenient location and hours, but I was able to find someone to drop off a box which already had a shipping label.
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December 2013 by Pina Allan
People would not attend me I asked to speak to manager he stuck up his middle finger at me I ledt
