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December 2024 by Tim Snider
They never answer their phone and there’s no way to get a hold of them
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February 2024 by Iva Anić
Mail was not delivered for the whole week in the mailbox. Every morning I am receiving USPS Informed Delivery and I can see some really important mail should be delivered. After hours and hours calling I went on the site and got information that mail was not even sorted for some reason for whole week, I could not even picked it up. Let's see what will be this week.
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September 2023 by ack builder
Unprofessional, don’t keep delivery dates, lazy drivers with attitude, mail delivery culture and discipline should be better considering we live on the island.
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July 2023 by Shqipe Luci
They said they would call me for a package they did not find since the 19th. Never received a call or a package. Total failure.
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June 2023 by Krasimir Delinikolov
Not a post office. It's the warehouse, no services
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March 2023 by Kiki Ho-Shue
One woman who works at the downtown location is very rude. Consistently rude. This morning was no exception.
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July 2022 by Diaz Familia
Horrible service. They take for ever. Is sad that I order packages, UPS and FedEx can find my address perfectly fine and on time. The post office lol they hold your packages and you have to go get them. I used to work for this people and seen how management only cares about numbers not the costumer. So to make the carrier time shorter In the streets they tell them to bring the packages to the station or just don't take it to deliver. Super sad that our US post office service behaves like this.
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June 2022 by Kiki Brien
One woman who works at the downtown location is very rude. Consistently rude. This morning was no exception.
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March 2022 by Find Love In Every Day
No one answers the phone, and when they do they are rude or hang up on you
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July 2021 by Ali Dimas
Just spoke to a man who should be fired for how rude he was to a customer. First review ever because I’m so disgusted!
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March 2021 by P H
Save the postal service
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February 2021 by Ronald Dupont
Dont waste your time calling, they dont pick up the phone, sadly you have to drive down there & be prepared to wait in line for an hour, ive been trying to resolve an issue with missing mail which turns out was & continues to be going to my neighbors box, the postal service here on nantucket is flawed just like eveything else & there is no quality control what so ever. Evidently I have to break the law by going thru my neighbors mail box to retreive my mail due to the fact the postal carrier cant take the time to look at the actual address on the mail in order to insure it goes to the proper address. unbeleivable!Youre getting paid to do a job so do it or find another job!
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October 2020 by Parker H
Save the postal service
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July 2020 by Emma K.
Waited 3+ hours along with everyone else in the line for my package. The store is super unorganized and is really messy. Corporate needs to get involved! The poor people in front of me kept on coming out empty handed because the post office couldn't find their package. So awful I hope they fix it soon
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July 2020 by Pierre Planche
During summer plan to spend 30min-1hr waiting
