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September 2023 by Елена Кара
2 girls who worked on labor day helped us so fast and efficiently- it was a pleasure picking the shoes!
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June 2023 by chris Winston
Very nice very pleasant expensive but nice
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May 2023 by Ateana Swaby
The Aldo @ Natick Mall was such pleasant experience. The two female employees in the store were exceptional. They greeted me very kindly and went above and beyond to help me with a shoe that was a display shoe and they nursed it back to health. We also had great conversation throughout the process :) They were awesome. Thank again, I can't remember their names 100% but I think their names started with Cs ?
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December 2021 by Maria S.
The worst ever experience I would never go there again, they don't have that I sizes they don't have the proper help people there a route brisk cut you off don't allow you to explain anything I would never ever go there again this was my first time and it's going to be my last time
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January 2021 by Mario Vasquez
very nice shoes, love it
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March 2020 by A C
I've had bad customer service from this location in the past. However I was pleasantly surprised yesterday when I was taken care of quickly and efficiently. All of my questions were answered and I was in and out of there in less than 20 min. The employees there were welcoming and extremely friendly. I will continue to shop here nice job.
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February 2020 by Alex Mackie
Very good customer service. More than willing to help you find what you need.
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January 2020 by Elijah Young
The staff were extremely helpful and were able to find the shoes my wife wanted and get them ordered for her
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August 2019 by Herman C.
come in to check out the %70 off rack and that's pretty much it. Every time I have visited there have always been 2 girls on. Sometimes different girls. Not exactly welcoming service.
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July 2019 by Linas Aleksiunas
The young lady working today was just really pleasant. I bought a pair of earrings and she even wrapped them in tissue for me without having to ask. I appreciated it
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April 2019 by Jessica H.
Very poor customer service. I was in this past Friday night and they weren't too busy. The manager,Sydney, was extremely rude in my opinion. We walked in and were never greeted, after 10 mins of looking around and holding a shoe she says "what size do you need". Before that she was too busy flirting with a guy that walked in and ignored every single customer while being the only one working the floor. After that a coworker came out of he back named KeKe who was amazing! She was attentive and knew what she was talking about. We ended up spending close to $300 and it's because of Keke. I probably won't be back because I was extremely disgusted by the managers behavior that only warmed up because we were purchasing. Steer clear!
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April 2019 by eileen cronin
Awful service
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February 2019 by dyanne Pitard
Aldo shoes has been a favorite of mine for years....I find that the shoes have staying power, I have had shoes last more than 10 years & they actually remain in style.... their prices I think are pretty acurate, comparatively speaking.... based on their durability, style, etc. I shop at the store in Natick, located within The Natick Mall. Good location, plenty of parking & although the staff can change periodically, I've never had a bad experience, all the people who work there have been very helpful & always friendly.
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January 2019 by Phillip Weber
I asked to see a shoe in my size and a employee there told me the store is getting New management from another store and to basically leave and come back because they refuse to to sell to anyone.
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January 2019 by Maria Jose Mucarsel
Terrible service!! Staff is so rude and those shoes are not even good quality
