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December 2021 by Barry Friedland
I ordered a part today and later got an email saying the price over doubled. This seems like your mistake and you should honor your original price to me. Looking at the reviews of your 48 year old company, I am rather shocked at what I have read.
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July 2021 by Leonid Smelyansky
They sent me a random part, just to ship whatever. At first, they tried to convince me that these are good parts, then, they admitted that parts, indeed, are not correct, but they would not refund. They try to wear you down with emails every 3-4 days in hope you will give up.
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November 2020 by Katie Rooks Castro
Their return policy stinks. $15 to ship back a cargo mat that I was NOT impressed PLUS a 15% restocking fee. Almost $30 total to return an $88 item.
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September 2020 by Phil Buckler
These folks were Great! Quality parts, fast and easy service, easy to understand web page, and $100 easier on the pocket for 2020 Honda CR-V fr/rr floor mats.,compared to the big guys. Plus, free shipping!!! Won't go anywhere else...
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August 2020 by Sanjiv Kumar
Dont buy from Bernardi - they are laadidadidaaa with processing orders(Covid or not). Which means that I had to followup a few times to before they started to process... if you have to buy from them plan for atleast a min of 2 weeks, and if you are like me fixing your car on weekends.... that would make it 3 weeks before you can fix your car. Nothing special with my order -- just starter brushes, and parts - pretty common for ageing cars.
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December 2019 by Martin Butler
This was the SECOND time i tried to order items from them. I saw they had a free shipping for orders over $150 for black Friday/weekend. Previously they canceled my order b/c they said they didn't have the items in stock/items were discontinued. This time, more than half the items were not in stock / discontinued. I just don't understand why they will not update their website. I spent a lot of time going through the different parts sections for my car to determine which items i needed/wanted. Because the items were not in stock, EVEN THOUGH they site says they are, the total dropped below the free shipping amount. They would not honor the free shipping on the reaming items. IF THEIR SITE WAS UP TO DATE, i would have not MISSED the opportunity to buy items from a different vendor at the black Friday sales offer.
