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January 2024 by Peerawut Boonsom
I went for an INTERIOR DELUXE P3 because I spilled coffee on the passenger seat. I expect at least to get the coffee washed out off the carpet. I checked with the paper napkin. There is still a lot of coffee left on the carpet, and my carpet did not get clean at all. The technician rushed me to pay via Zelle, saying that the shop would be closing soon, which is very odd. I refused it and went to the shop and paid by card. The item listed was a custom Item instead of the INTERIOR DELUXE P3 I requested. There was no mention that the exterior did not get clean at all. I am very disappointed and not sure how this business operates.
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January 2024 by J L
Came in without an appointment to have a few scratches repaired - car looks brand new. Job took less than an hour and they were very fair with pricing. Repeat customer for sure.
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January 2024 by Carlos Roberto
I loved this place, I never imagined that I would go shopping with my wife and have my car detailed, excellent service, if I could I would give more stars. I'm definitely going back to get my Windows Tint done and I've also made an appointment to do a PPF on my Tesla.
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December 2023 by Brandon Coll
I went here for a detail before a trip to a car show and I thought they did a decent job.Came back for a simple wash and I’m convinced they used some abrasive brush to clean my car… It’s COVERED in clear coat marks and I’ll likely need some degree of paint correction to fix it. To make matters worse they were 20m late to the appointment I scheduled online so I almost missed my haircut appointment.Avoid this place.
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December 2023 by Dill Pickel
I went to the mall this past weekend to do some shopping and parked next to the Car Spa due to limited spots in the parking garage. As soon as I left my car, one of the employees from the business came over to me and told me that I need to move my car as it’s “Their Spot”. This employee was overly aggressive, rude, and they threatened to call a tow truck if I didn’t move my car. However there were no signs or anything saying that I can or can’t park where I did, as I parked NEXT to the business, not in it. They do not own the whole parking garage. Absolutely despicable disgusting behavior!
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October 2023 by Tumble Blunder
Had an incident at work that resulted in the back seat of my car being contaminated with fecal matter. I was able to get an appointment for 10:30 the next day but ended up getting off work early and brought it over the day of just in case they could take it in.Everyone there was incredibly nice and understanding of my predicament despite the short notice. I told them to give me the works and left it over night. After returning the next morning, I found my car absolutely shining and smelling amazing despite the arguable war crime that had happened the day before. They really saved me and even gave me a discount.The price was absolutely fantastic for the job I got and I'm planning to come back once a year for winter detailing as well as snagging a quote for a wrap job. Thanks a ton, guys! (Reposted from Yelp)
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October 2023 by Alex N.
Had an incident at work that resulted in the back seat of my car being contaminated with fecal matter. I was able to get an appointment for 10:30 the next day but ended up getting off work early and brought it over the day of just in case they could take it in. Everyone there was incredibly nice and understanding of my predicament despite the short notice. I told them to give me the works and left it over night. After returning the next morning, I found my car absolutely shining and smelling amazing despite the arguable war crime that had happened the day before. They really saved me and even gave me a discount. The price was absolutely fantastic for the job I got and I'm planning to come back once a year for winter detailing as well as snagging a quote for a wrap job. Thanks a ton, guys!
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September 2023 by rachael
Jay is amazing at The Car Spa at the Natick mall, my car is like new and it's a 2014 with 95000 miles! Beautiful, enjoying the deep clean every day. Thank you!Services: Steam cleaning
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September 2023 by Kay Vitelli
best place to wash my car, they did an amazing job on my car! It looked like I had just bought it! nothing to complain and the price super fair! they charge what they have to charge for the service, in terms of time I understand because it is a work of details!Services: Sun control window tinting
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August 2023 by marcelo merquelo
best place to wash my car, they did an amazing job on my car! It looked like I had just bought it! nothing to complain and the price super fair! they charge what they have to charge for the service, in terms of time I understand because it is a work of details!Services: Sun control window tinting
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August 2023 by Marcos Palmarin
Stand-up crew. Went in as a walk-in. Left as a happy customer. The cost for the basic program was reasonable and results were above my expectations. We went shopping and hung out by the “vibe” area in the mall. They were done within two hours on Saturday.In my next visit I am likely to add a couple of the enhanced services and get my windows tinted.Services: Full body wash
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January 2023 by Tristan Binns
They did an amazing job! My car was making my husband sneeze (I am not good at cleaning it at all!) and the guys did a fabulous interior clean and great exterior wash. He’s totally stopped sneezing and we are all very happy. Thank you so much!!
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December 2022 by Paul Long
came here to get a exterior wash done but did not go through.Because I see them using a brush on a very nice Porsche. thought it was a (hand wash) ...but I can hear that brush on the car going back and forth. the last thing I need is scratches from the brush..
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December 2022 by Stephanie B.
Well... I wish I could've given them a shot. Clearly they should market themselves as a "luxury detailer only" because that's the market they are hoping for in clients. They were responsive in booking but then called 20 minutes before my appointment time to confirm the time - that they didn't have written down. I got there... the dude looked at me like I had 20 heads because we have a car seat and "I don't know what to do with that." So I took the seat out. By the time I got into the mall, he was calling me to tell me that the VERY minimal dog hairs in my car would cost me an extra $80. Clearly they didn't have the time, energy, or car to take care of normal family cars. Easy enough to find and support a small business with people who actually care about the work they do. Waste of my time.
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November 2022 by Raymond L.
The owner was very nice and reached out to me about fixing the car. They have polished it to the best of their abilities to remove all the scratches. While some remain, they have done a great job and took responsibility for their work. I appreciate it all. Thank you!
