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September 2023 by Keishley Cartagena
Love the store and it was genuinely kept clean but who I assume was the supervisor was extremely rude. I wasn’t allowed to look around and shop without her literally making smart comments behind me. The cashier didn’t look the friendliest but was definitely nicer than the supervisor.
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August 2023 by Jane Parker
Cute stylish children's clothes. Outstanding customer service.
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July 2023 by wellesley 80
Great store but wrong location on map. Google. Please update. Carter's is actually next to Skechers which looks like it shows correctly on map. Very difficult to find it from Google directions.
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May 2023 by Helen T.
Excellent service. Staff friendly. Please fix the air conditioning in the store! Even with the outside temperature at 64 degrees - the store was hot! The two portable units weren't making the event! The store location is 1300 Worcester rd, Natick, MA. I wasn't 't the only customer complaining. I feel for the staff.
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April 2023 by stieg73
Very kind staff. Explained the sizes to me and helped me pick an outfit for a baby shower.
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March 2023 by Steph S.
Overall enjoyable. Staff greeted me when I came in, offered help and checked in on me. Offered to order something online for me which I didn't know was an option. Got a Micky Mouse shirt for my grandson that he loves.
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August 2022 by Pam Rutkowski
The staff here are so friendly and helpful!
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May 2022 by Brita V.
I showed up ten minutes before closing to do a pickup. Not only were the doors already locked, but the sales associate was clearly already closing out her computer for the day. She saw me at the door, made eye contact, and didn't respond when I waved to her. I also tried calling to explain I just needed to pickup an order for my daughter, but she also wouldn't answer the phone. If this was my store I would be deeply unhappy to have such a discourteous staff person. At least have the kindness to walk over and explain to your customer why they can't pick up the things they already bought.
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April 2022 by W Burg
Horrible customer service. Both the cashier and what I'm assuming was a “supervisor” were both unpleasant to be around. The supervisor was short with me and the cashier gave me a look like I was bothering her with a question I had. At the end of my transaction either employee said thank you or have a nice day. I have no desire to go back to this particular location.
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February 2022 by Mary Rautenberg
you're web site state that your open until 7:00pm, I was here at 6:17 last night and you were closed. I think you should change your web site.
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January 2022 by Alagar Ragavan
They did not accept return even though the shoe was not worn. Poor customer service.
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July 2021 by Courtnie Douesius
Amazing deals! Unfortunately not so friendly staff...I went the other day and the lady working made ZERO eye contact nor did she greet me or ask if I needed help. Not professional at all. I won't go back to this one ever.
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January 2021 by Donna L. Testa
Can't beat the selection or prices for baby clothes.
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November 2020 by varonil egidio
Nice place
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January 2020 by Karol De Escobar
I love clothing styles and prices are very accessible
