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October 2021 by Sean hardiman
Best in the game! If you need it done right and you need things to always work, creative is the way to go
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February 2020 by Genine T.
Creative Systems was recommended to me by a Comcast Tech after they installed a new router and cable box which left everything in our home in technical disarray. I reprogrammed the remote myself but needed help when a whole section of our house no longer had any internet. Roy (the tech) installed a third extender which brought our now fairly fast (more than 450 mbps) into that part of the house. He also explained quite a few things to me, including how to better utilize our complicated multi zone Sonos system. And he updated our WAP software. Finally, he helped me get rid of an annoying hum in my turntable (yes, I still love and listen to vinyl) which I had not figured out how to ground successfully. They are very thorough, although these guys are not cheap. Both labor and parts were on the high end. But, if you want a company that actually knows what they're doing to get all your devices synced and working correctly, they definitely know their stuff.
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August 2018 by Minecraftplayz
I like this so much because I'm the son of one of the owners They do the best job and they never are rude
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November 2015 by David B.
I recently hired Creative Systems as part of a large renovation project, to install an Audio/Video and Lighting Control System in my home. Being in the construction field, I have worked with a lot of contractors, but Creative Systems is second to none! They were a pleasure to deal with from start to finish and everyone who worked on the project was extremely knowledgeable and professional! I can't say enough about how thrilled I am with the end result, a flawless system - so easy to operate, that my family will be able to enjoy for years to come!
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November 2015 by Timothy Cole
Creative Systems recently installed a whole house automation system in our new home and we couldn't be happier with the whole staff. From prewire to final install, all aspects of the job were done on time and within budget. I would highly recommend them to anyone looking for a company that takes pride in their work and delivers what they promise.
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August 2015 by James Otis
I purchased a home TV/Audio/Blue Ray system with a universal remote. I was told at the time that they provide upgrade services for their equipment. I was never told there was a fee for upgrades to the system. When I upgraded to a new cable box and the universal remote would not work, I called them for service. After multiple calls I was told that i needed to pay $175 to reprogram the remote (a 5 minute job). I offered to bring in the remote and was quoted a $125 fee. There were also quite rude about it, saying they never had such a discussion before. OK, maybe they charge a fee to reprogram, but that should be made clear upfront. Rudeness is always unacceptable. I would rather buy a new remote from their competitor than ever deal with them again. Too bad because they are close by and would have been a good place to deal with in the future.