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February 2024 by Kelly Angelo
I was in searching for sneakers.. the gentleman was helpful yet opinionated about different sneakers. I'm ordering o line to avoid opinions on the sneakers I want
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February 2024 by Mahdi Saghaleini
It's a huge sports shop with a lot of choices for anything you are looking for
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January 2024 by Ilya Mirman
Lousy experience in the store today.Suggestion to the management team: check your video footage - are associated standing around, very sleepy, and when a customer approaches them with a question, are they the cool jock that can’t be bothered to help?
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December 2023 by Connor Wong
I was checking out one of the treadmills that were on display and seemed like was available as a demo to use. I previously saw someone else using the demo so I went to try it myself as well. After 5 seconds a white male worker tells me ‘Don’t touch it’ in what seemed like was a rude tone. I was confused because there was no sign saying to not touch it or no barrier blocking people from getting on it as well as the person using it before. Please visibly show whether or not displays are available for trying out next time or have more clear rules. I am assuming racism upon this incident.
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October 2023 by Adam Salvatore
Upon my last visit I was greeted at the door by an associate behind the desk. The friendliness, attentiveness and intentionality notably made my day. Appreciate his humor and attitude as I was checking out as well. Great associates like this man is what set retail establishments apart. I will be back to shop at this store!
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August 2023 by R Z
Absolutely terrible return policy if you don’t have a receipt then you only get the lowest selling price which for starters isn’t explained at all so then they just make up a random number for example an item is $20 they will only give you $2 on store credit that you can only use in store and then they will sell what you only got $2 for the full $20 making an $18 profit off of you
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July 2023 by JayB
Went there Thursday afternoon for kids basketball shoes. It wasn't busy but jees, the guy working in shoes really didn't want to work. He pointed in the direction of the shoe sizer for kids instead of showing us, then did so begrudgingly. Then disappeared for a bit to the other side until we could flag him to get sizes.The last straw? After bringing the display shoes so he'd know what to get, he asked us to put them back. No. Not trying to be an entitled customer but for heavens sake, when I had a similar job I never would imagine delegating what I'm supposed to do to a potentially paying customer. I could return them to the display. That guy? Lazy. So... my kid tried on the shoes to test the fit and we just left - with everything there for him to *GASP*... do his job. Won't be back for shoes at least...
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July 2023 by Ethan M
Jacob B and his buddy would rather stand around talking then offer 30 seconds of assistance to help a customer with a very basic request to find a pair of sneakers. Would not recommend anyone come here, would give 0 stars if that was an option.
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February 2023 by anonymous
I really liked coming here, however I heard some high school students talking so incredibly rude of people of color. Specifically an employee named Sam. I truly hope management will look into this.
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January 2023 by Barbara Rosenn
I had a very helpful experience with a customer sales person named Israel. He was from PERU ORIGINALLY. I had misplaced my keys, and came back to the store to retrace my steps. He was encouraging and helpful, and made the difference in my success in locating the keys. Thanks!!Also, there were many people on the floor who provided outreach to me as a customer. Good job, Dick’s Sportimg Goods
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January 2023 by Joe Eli
There was a Hispanic employee named Sam who kept on harassing me and my mom. He kept calling her beautiful and kept trying to get her number after being told no several times.
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January 2023 by Gabriella Lorena
I went today for snickers shopping, CJ and Chris were really helpful. They looked for the sizes multiple times, and were really kind. Thank you, guys!
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December 2022 by Mitch K.
I find it incredibly hard to believe this place stays in business. With all of the amazing 'deal stores' ie: Marshall's, TJ Maxx, Sierra, Nordstrom Rack?? Dicks prices are literally 4x the amount of these stores. Is it just lazy rich people who go there? One of the worst retail stores in the nation. Horrible service too. Takes ten minutes to find an employee. Like a bad joke
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December 2022 by Joanna F.
awful customer service....expensive.. I was ready to Spend several hundred on gifts.. I went to a different store and did my business there with superb customer service.. D***'s used to be a decent place despite the prices
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November 2022 by Nancy MacDonald
Loved the store! Very good service! Got my Bear Paw boots! ?
